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Manager, Change and Training


  Brisbane—West

The Supply Chain Branch are looking for a Manager, Change and Training to join their team in Richlands.

Job details

Position status Fixed Term Temporary
Position type Flexible full-time
Occupational group Management
Classification AO8
Workplace Location Brisbane - West
Job ad reference QLD/CSQ670199
Closing date 04-Dec-2025
Job duration 19 March 2027
Contact person Dominic Lian
Contact details 0421 999 059
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You will be responsible for leading the design, coordination and delivery of change and capability strategies that enable the successful implementation of a major organisational transformation across the Queensland Health network. This project introduces a new supply chain facility modernised equipment, contemporary operational practices and the implementation of SAP S/4HANA as the warehouse and financial management system, fundamentally reshaping how critical pharmaceutical supplies are planned, managed and delivered across Queensland Health.

The transformation will directly impact Central Pharmacy's warehouse operations, administration and finance functions, and its customer interfaces, including Hospital and Health Services (HHSs), select external customers, and internal Department of Health clients.

You will play a pivotal role in ensuring that these diverse stakeholder groups are effectively supported through the transition by driving a structured, proactive and collaborative approach to change, with a strong focus on assessing business impacts, evaluating workforce readiness and managing resistance to enable sustainable change.

In addition, the Manager, Change and Training will be responsible for the design, development and delivery of tailored training strategies, programs and resources to build capability, equip staff with the necessary knowledge and skills and facilitate a smooth transition to the future state.

About you

We are searching for someone who has: 

  • Demonstrated experience and expertise in designing and leading organisational change strategies, impact assessments, stakeholder engagement and resistance management processes to deliver sustainable business outcomes in large, diverse and complex organisations with strict timeframes and budgets.
  • Proven ability and experience in designing, developing and delivering training programs and resources that build workforce capability and enable smooth transitions during organisational change. This includes identifying learning needs, developing educational resources and evaluating training effectiveness.
  • Demonstrated ability to analyse complex issues, identify risks and opportunities, define success measures and develop practical solutions that align with organisational priorities and compliance requirements.
  • Demonstrated high-level written and verbal communication skills with proven experience in communicating, facilitating, influencing and negotiating with a wide range of stakeholders, including unions, and build trusted relationships across all levels in a confident and professional manner.

Why work with us?

Work alongside passionate professionals in a supportive and inclusive environment that values people and prioritises employee success and wellbeing. This includes: 

Competitive salaries

  • 12.75% superannuation
  • 17.5% leave loading

Employee wellbeing

  • Access to 24/7 confidential employee support providers and counsellors including for immediate family members
  • Additional flexibility to support your work life balance including access to generous leave entitlements, such as purchased leave, domestic violence leave, reproductive health leave, cultural leave, study and examination leave.

Professional development

  • Career progression with more than 300 diverse career pathways and career support to take you further!
  • Access to a variety of programs and initiatives to support training and career growth.
  • Grow your skills through hands-on experience and access to internal training opportunities and additional financial and leave benefits for approved external training and development.

Our commitment to equity, diversity and inclusion 

At Queensland Health, our work environment is inclusive and supportive, and we value our employees. We are an equal opportunity employer and encourage applications from people of all cultures, abilities and backgrounds.

Our commitment to cultural safety, equity, diversity and inclusion means we understand some people may need changes to the recruitment process. If you need support during the recruitment process, such as meeting with the panel virtually instead of in person, please reach out to the hiring manager. We value diverse candidates and your need for adjustments will not affect our hiring decisions. 

Ready to apply?

For further information on how to apply please review the attached Role Description.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Applications will remain current for a period of up to 12 months and may be considered for other vacancies which may include an alternative employment basis such as temporary, full time or part time.

Documents

Before applying for this vacancy please ensure you read the documents below.

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Inclusion and diversity

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity, including making any reasonable adjustments to support you through the recruitment process.

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Licence
Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
2 May 2023

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