The Custodial Operation Division is responsible for providing strategic oversight, governance and support for the effective delivery of 24/7 custodial services for public sector operated correctional facilities in Queensland. Custodial Operations is responsible for developing and monitoring performance standards for the delivery of probation and parole and custodial services throughout Queensland through key functional areas of operational practice and governance compliance and risk.

Southern Region Command, Custodial Operations Division is responsible for the delivery of custodial services across Queensland. People in custody are supervised in either high or low security correctional centres. High security centres provide for the management of adult prisoners held in secure custody correctional centres across Queensland.

Job details

In this role you will deliver efficient and effective administrative and clerical support for the centre and support the centre's day-to-day operations.  This position is required to work as part of an overall administration support team for the centre.

The primary accountabilities of the Administrative Officer include:

• Provide administrative functions and confidential administrative support for the centre including, word processing, data entry, spreadsheets, photocopying, filing activities and taking minutes at various meetings
• Provide support to other staff on administrative issues and assist with the preparation of memorandums, reports and correspondence
• Provide support and assistance in the use and maintenance of office communication and technology including photocopiers, printers and computers
• Answer general enquiries at reception and direct visitors as required, screen telephone calls and redirect enquiries to appropriate areas of the office and Agency
• Manage mail and mail register
• Undertake procurement activities to ensure centre resources are adequate including stationery and miscellaneous office supplies
• Process human resources paperwork including the processing and record keeping of timesheets, leave forms and payroll documentation
• Perform opening and closing procedure
• Conduct banking as required
• Maintain filing and recording system ensuring the confidentiality of all documentation handled
• Ensure the security of files and appropriate access to the files by relevant staff and approved external agencies
• Ensure records and data for the Integrated Offender Management system (IOMs) are accurate and current
• Undertake archiving of files and records in accordance with legislative requirements

The role description provides the minimum requirements for the role. The incumbent may be required to undertake other duties as required outside of these primary accountabilities.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please ensure you download all attachments and follow the instructions on how to apply.

Documents

Before applying for this vacancy please ensure you read the documents below.

• 682776-26-Applicant_information_guide,-v2.0-May2025 (PDF, 940KB)
  
  
  682776-26-Role Profile (PDF, 275KB)