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Probation Services Officer

Southern Region; Community Corrections; Community Corrections and Specialist Operations; Kingaroy

Community Corrections is responsible for supervising adult offenders in the community. Community Corrections is divided into seven regions each with a number of district offices and reporting centres. Community Corrections staff aim to protect the community and reduce re-offending by supervising offenders in the community in which they live and encourage offenders to adopt more pro-social attitudes and behaviours.

Job details

Position status Permanent
Position type Full-time
Occupational group Community Care
Classification AO4
Workplace Location Wide Bay,Darling Downs - Maranoa
Job ad reference QLD/542758/24
Closing date 26-Feb-2024
Job duration
Contact person Ann-Maree Giles
Contact details Phone: 4172 8600
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The Probation Services Officer ensures a high level of community safety through ensuring offender compliance with the reporting requirements and conditions of community-based orders and reparation orders through supervising and case managing offenders.  The role also undertakes court administration duties for the office and has an equal focus upon actively maintaining community networks and ongoing relationship development with stakeholders to ensure sustainable community service projects.

Information about the position, duties and responsibilities of the role is available in the attached job description.

The essential requirements for this role are:

  • Planning and organising skills to ensure tasks are completed within deadlines; that requires work completion autonomously and as part of a team.
  • Interpersonal and negotiation skills to support service delivery in an environment where engagement with a range of internal and external stakeholders is critical; and
  • Awareness for sensitivity and confidentiality of issues and information and a commitment to maintaining personal compliance with legislative provisions relating to confidentiality and privacy
  • Strong communication skills and experience in conducting difficult conversations, problem solving and negotiating resolutions

Qualifications, professional registration, conditions and other requirements:

  • There is no mandatory qualification for appointment to this position but degree qualified graduates from the human services disciplines will be highly regarded.
  • The incumbent may be required to travel on official business and the possession of a C class licence is required, and will be mandatory in specific locations where it is identified as essential by the hiring panel.
  • Individuals employed on a permanent or temporary basis will be required to complete Certificate IV in Correctional Practice (Community). All activities and assessments associated with the Certificate IV are to be completed within 12 months of commencing their employment, and certification achieved within 18 months.
  • The incumbent will be required to undertake training relevant to the position which will include urinalysis testing, court duties and other training identified for operational service delivery as relevant for the district by the Delegate.

Applications to remain current for 12 months.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

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Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
2 May 2023

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