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Case Manager


Community Operations Directorate; Community Corrections; Community Corrections and Specialist Operations; Various locations

Community Corrections and Specialist Operations. Various locations statewide. (Far Northern, Northern, Central, North Coast, Brisbane, South Coast, Southern regions.)

Community Corrections is a service of Queensland Corrective Services (QCS) devoted to delivering evidence-informed case management and individualised support to people in the community under a variety of supervision orders imposed by the courts and Parole Board Queensland.

Job details

Position status Fixed Term Temporary
Position type Flexible full-time
Occupational group Community Care
Classification PO2
Workplace Location Central West Qld
Job ad reference QLD/588944/24
Closing date 04-Sep-2025
Job duration 6 months with possibility of extension
Contact person Talent Acquisition Group
Contact details Phone: 3231 7042
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Community Corrections aims to protect the community and reduce reoffending by providing tailored supervision to meet the individual risks and needs of each person with the aims of rehabilitation, reintegration and the opportunity for them to lead a crime free life.

Community Corrections is now recruiting Case Managers.

A career as a case manager with Community Corrections is an exciting opportunity for you to make a real difference in your community. As a case manager, you play a vital role in maintaining the safety of the community by ensuring compliance with the reporting requirements and conditions of community-based orders. You will also provide rehabilitative opportunities to supervised individuals, aimed at reducing their risk of reoffending and harm they may pose to the community.

As a case manager, you must:

  • Understand the role is ensuring community safety when interviewing individuals and quickly identify, respond and manage risk
  • Be able to cope with the pace, complexity and multi-tasking required in the operating environment. Able to navigate the policy and procedural frameworks in order to apply to day-to-day offender management practices.
  • Support productive working relationships
  • Display personal drive and integrity
  • Communicate with influence
  • Demonstrate the ability to embrace diversity

Click here to take our brief quiz and determine if a career as a case manager is the right choice for you.

To be eligible for this role you must:

  • Hold a valid driver's licencePossess the right to live and work in Australia
  • Hold a bachelor's degree relevant to the human services or criminology fields such as Law, Justice, Humanities, Psychology, Social Sciences, Social Welfare, Health, Education, Business and Aboriginal and Torres Strait Islander Studies*.
    * Final year students are encouraged to apply for temporary vacancies to be assessed for a merit-based talent pool for future permanent appointment once full completion and receipt of formal degree is provided from a recognised tertiary
    institution.

Why Work for QCS?

  • Experience a workforce that values diversity and inclusivity to best represent the community we serve
  • Receive professionally delivered entry level training - nationally accredited
  • Certificate IV in Correctional Practice (Community).
  • Comprehensive leave provisions to support a healthy work-life balance
  • Structured progression and professional growth plans including leadership development opportunities
  • You will join an organisation committed to creating diverse, inclusive, connected, capable and supportive workplaces

We aim to provide workplaces where all employees feel safe, supported and valued, irrespective of gender, ethnicity, sexual orientation, age, disability or background.

Application:

Please ensure you read all attachments and follow the instructions on how to apply.

The position could be based in any of our locations listed, and opportunities may range in duration depending on availability. Applicants are encouraged to express their location preferences within their application.

Please note, submission of your location preferences does not guarantee an offer of employment or a guarantee of placement at those locations.

Submission of an application does not guarantee an offer of employment.

Applications remain current for 12 months.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Applications to remain current for 12 months.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please ensure you download all attachments and follow the instructions on how to apply.

Multiple positions available.

Continuous Applicant Pool closing Thursday, 4th September 2025

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Inclusion and diversity

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity, including making any reasonable adjustments to support you through the recruitment process.

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Licence
Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
2 May 2023

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