Are you looking for opportunity to work in case management?

Are you committed to cultural competency & the respectful and positive engagement with First Nations clients & communities?

We are seeking a permanent full-time Case Manager to join our Mackay team.

Community Corrections is responsible for supervising adults subject to Community Based Orders and/or Parole. We aim to protect the community & reduce re-offending by supervising clients & supporting them to achieve meaningful change. Northern Region is committed to diversity, professional maturity & creativity in a complex and evolving practice of Human Services. This offers a variety of environments and opportunities for people seeking diversity & opportunities to explore some of the most beautiful scenery in Australia. District Offices are located in Mackay, Townsville & Mt Isa.

Job details

The Case Manager ensures a high level of community safety through ensuring offender compliance with the reporting requirements and conditions of community based orders through supervising and case managing offenders.

You will play a vital role in protecting the community, working as part of a dedicated team, you will act as an agent of change to address offending behaviour & encourage rehabilitation, making our communities safer.

Experience & skills:

• Understand the role is ensuring community safety when interviewing offenders and quickly identify, respond and manage risk.
• Able to cope with the pace, complexity and multi-tasking required in the operating environment. Able to navigate the policy and procedural frameworks in order to apply to day to day offender management practices.
• Support productive working relationships.
• Displays personal drive and integrity.
• Communicates with influence.
• Ability to embrace Diversity.

Qualifications, professional registration, conditions and other requirements:

• Possession of a degree relevant for the human services or criminology fields such as Law, Justice, Humanities, Psychology, Social Sciences, Social Welfare, Health, Education, Business and Aboriginal and Torres Strait Islander Studies
• Final year students are encouraged to apply for temporary vacancies to be assessed for a merit based list for future permanent appointment once full
completion and receipt of formal degree is provided from a recognised tertiary institution.
• The remuneration for students is at the PO1 level. On evidence of formal degree progression to the PO2 level is processed
• Individuals employed on a permanent or temporary basis will be required to complete Certificate IV in Correctional Practice (Community). All activities and assessments associated with the Certificate IV are to be completed within 12 months of commencing their employment, and certification achieved within 18 months.
• The incumbent may be required to travel on official business and the possession of a C class licence is required, and will be mandatory in specific locations where it is identified as essential by the hiring panel.

Incentives:

• An attractive salary package including 12.75% superannuation and annual leave loading
• Industry-leading training & support as well as promotional & development opportunities
• Family support through parental leave & flexible working arrangements
• Benefit from competitive remuneration & employment terms & conditions as well as rural & remote incentives (where applicable)
• Gain the satisfaction of working in a professional workforce committed to quality service delivery in the community

WE ARE LOOKING FOR PEOPLE WHO

Are relationships-focused, have strong stakeholder engagement, communication, written and time management skills - and committed to great customer service. You will join an organisation committed to creating diverse, inclusive, connected, capable and supportive workplaces.

Applications to remain current for 12 months.

Job Ad Reference: QLD/599926/24

Closing Date: Friday, 6th December 2024

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please ensure you download all attachments and follow the instructions on how to apply.

Documents

Before applying for this vacancy please ensure you read the documents below.

• 599926 24 - Applicant Guide (PDF, 322KB)
  
  
  599926 24 - Role Description (PDF, 5.00MB)