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Administration Officer, Court Advisory Services
Specialist Operations Directorate; Specialist Operations; Community Corrections and Specialist Operations; Townsville
Court Advisory Services is a pilot program in response to the Women’s Safety and Justice Taskforce, Hear her voice – Report Two recommendation 130 “Queensland Corrective Services develop and implement a plan for the sustainable expansion of court advisory services across Queensland to support greater use of pre-sentence reports”.
The purpose of the pilot is to ensure the magistrates have access to relevant information about an individual to make an informed sentencing decision. In some cases, this additional information will enable magistrates to consider community-based orders which would enable people to address their criminogenic needs in the community rather than in custody.
Job details
| Position status | Fixed Term Temporary |
|---|---|
| Position type | Flexible full-time |
| Occupational group | Justice & Legal |
| Classification | AO3 |
| Workplace Location | Townsville region |
| Job ad reference | QLD/669329/25 |
| Closing date | 20-Nov-2025 |
| Job duration | Until 30/06/2027 (with possibility of extension) |
| Contact person | Nicola Carah |
| Contact details | Phone: 3231 7113 Access the National Relay Service |
About the Role:
In this role you will deliver efficient and effective administrative support for the Court Advisory Service.
The primary accountabilities of the Administration Officer include:
- Manage and provide a variety of administrative functions and quality, confidential administrative support including diary management, organising meetings, booking travel arrangements, answering general enquiries at reception and screening phone calls.
- Manage a shared email inbox and respond to requests promptly or delegate the request to the relevant responsible team members for action.
- Maintain facilities and equipment, including performing stock-takes, maintenance of asset register and management of car fleet.
- Conduct orientations of new staff and provide advice and assistance with commencement paperwork
- Liaise with internal units and external agencies as required.
- Undertake routine financial administrative tasks including payment of invoices, procurement activities, purchasing and reconciliations.
- Manage the monitoring and reconciliation of the business unit's standard payroll reporting process
- Identify variances in payroll and transaction listings and journal incorrect entries.
- Prioritise and manage daily tasks in a fast-paced, high-volume environment to meet QCS service standards and court timeframes.
- Model and demonstrate professional presentation and behaviour aligned to the standards of conduct for Queensland Public Service employees.
- Engage with clients in a culturally appropriate and trauma-informed manner.
- Carry out any other reasonable duties as directed by the supervisory and management staff, adhering to professional standards and organisational objectives.
The role description provides the minimum requirements for the role. The incumbent may be required to undertake other duties as required outside of these primary accountabilities.
Further information
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Documents
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