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Driving Examiner


Northern; Customer Services; Customer Services, Safety & Regulation; North West (Mount Isa & Cloncurry)

In the role of Casual Driving Examiner you will conduct practical driving assessments for Queensland driver's licences using well developed interpersonal skills with total commitment to quality customer service delivery. You will be able to recognise and apply creative solutions to problems as they arise, be sensitive to organisational issues and be able to work as a member of a team and communicate clearly with a wide range of clients in writing and in person.

Job details

Position status Temporary,Casual
Position type Part-time
Occupational group Customer Service/Call centre
Classification AO3
Workplace Location North West Qld
Job ad reference QLD/355489/20
Closing date 30-Jun-2021
Job duration
Contact person Catherine Masterson
Contact details Ph: (07) 4744 6802
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Working at Transport and Main Roads:

Transport and Main Roads' (TMR) move and connect people, places, goods and services - safely, efficiently and effectively. The driving force behind all of these things are our people. We employ over 8500 dedicated employees who share a common value - to drive positive change and to make a difference.  TMR actively encourages teamwork and innovation. You will work for an organisation which offers professional development, a variety of interesting work state-wide, a safe, healthy and secure workplace and flexible work and lifestyle options. TMR acknowledges the Traditional Owners and Custodians of this land and waterways. We also acknowledge their ancestors and Elders both past and present. TMR is committed to reconciliation among all Australians.

Your opportunity:

In the role of Driving Examiner you will conduct practical driving assessments for Queensland driver's licences using well developed interpersonal skills with total commitment to quality customer service delivery. You will be able to recognise and apply creative solutions to problems as they arise, be sensitive to organisational issues and be able to work as a member of a team and communicate clearly with a wide range of clients in writing and in person.

Accountabilities include:

• Conduct driving assessments to determine the competency of applicants for all classes of driver's licence held by the incumbent;

• Contribute to the operation of Customer Service Centres in accordance with relevant Public Sector industrial agreements;

• Consult, liaise and provide advice to all stakeholders on matters relating to driver licence assessment and road safety;

• Prepare correspondence, submissions and reports as required;

• Demonstrated knowledge of, or the ability to rapidly acquire knowledge of the Act, Regulations, Policies and practices relating to the driver licence assessment function.

• A sound knowledge of or the ability to acquire a sound knowledge of contemporary human resource management issues, particularly equal opportunity and anti-discrimination practices.

• Actively participate in personal performance planning and appraisal through accepting and providing positive and constructive feedback. Undertake training and development opportunities that are identified as necessary to achieve work unit goals, and gain awareness of corporate responsibilities through the appropriate induction processes and participation in other relevant programs; and

• Contribute to a safe and healthy workplace by complying with Workplace Health and Safety legislation, codes of practice, standards and departmental policy and procedures and participating in risk management and corrective action programs. Ensure that security systems are observed.

Note: This is a continuous applicant pool (talent pool) for future vacancies within the cluster

This position may be required to travel across Customer Service Centres within the North West Cluster.

See role description for further details and how to apply

Applications to remain current for 12 months

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please ensure you download all attachments and follow the instructions on how to apply.

Documents

Before applying for this vacancy please ensure you read the documents below.

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Licence
Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
13 May 2014

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