Office of State Revenue
The Office of State Revenue (OSR) provides Queenslanders with expert, insightful and trusted stewardship of Queensland revenue that supports the delivery of vital government services. We are responsible for collecting state taxes (including duties, payroll tax and land tax) and mining and petroleum royalties, administering certain grants, and collecting and enforcing unpaid fines and court orders. Our workforce of around 520 people administers a revenue base of approximately $15 billion and grant schemes of approximately $100 million per annum by delivering simple, efficient and equitable revenue management services. We take a client centric approach to help our clients meet their obligations and receive their correct entitlements.

Job details

We have a number of exciting opportunities for the right people which we are recruiting for to commence in late March. To be considered for the March round, please ensure that your application is submitted by Friday 12 March 2021. We also have a number of positions which will become available over the coming months, so we encourage applicants to lodge so that we have a pool of applications to choose from as further positions become available.

These positions offer opportunities to build a strong foundation for your future career. You may work flexibly across a range of different OSR business divisions, providing valuable opportunities for continued learning, development and growth. In this role, you will work in a collaborative team environment to deliver excellent client service through various mediums including telephone, face-to-face, in writing and online. Some positions are in a rostered call-centre environment; others make assessments and exercise delegations and others are compliance roles. We adopt a client-centric approach to support our clients to receive their correct entitlements and meet their obligations. We are focused on enhancing the experiences of clients, staff and other stakeholders through collaboratively designed processes and implementing e-business initiatives.

We value leadership and contribution across all levels of OSR. It is expected that you will proactively take responsibility for your own learning, applying knowledge and insight to your own work and sharing your ideas with others. You will model positive, proactive and collaborative behaviour using open and respectful conversations to build relationships across and external to OSR. You will be encouraged to implement change which supports the organisation's goals and business direction You will join with us in creating a constructive workplace environment that leads to a better experience for our clients and stakeholders and delivering exceptional services to Queensland.

Queensland Treasury is committed to building an inclusive and diverse workforce that reflects the community we serve and treating all applicants equitably. This starts with recruitment including making reasonable adjustments to support applicants at all stages of the process. The methods used in the recruitment for a role may vary, but the sorts of processes used may include: online application form, online cognitive testing, work test, video interview, written response task, assessment centre, in-person interview.
We welcome applicants to share with the hiring manager or People and Culture team (TreasuryInclusion@treasury.qld.gov.au, 07 3035 3212) any health condition, impairment, and/or cultural/linguistic background, so that we may make any necessary adjustments to enable you to equitably participate in the recruitment process.

Applications to remain current for 12 months 

Job Ad Reference: QLD/365633/21

Closing Date: Thursday 26 August 2021

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please ensure you download all attachments and follow the instructions on how to apply. Multiple positions available

Documents

Before applying for this vacancy please ensure you read the documents below.

• 365633 21 Role Description (Word, 195KB)