The Health Security Department located at Townsville University Hospital are seeking experienced and outcome driven Administration Officer for a temporary full-time role, commencing 24/06/2024 - 29/06/2025.

The Health Security Department provides a broad range of services and support functions to ensure the safety, security and wellbeing of all staff, patients, visitors, and contractors of the Townsville Hospital and Health Service. Health Security Officers provide a 24/7 security service to the Townsville University Hospital campus and additional services at the Kirwan Community Health campus and the Joyce Palmer Health Service located on Palm Island.

Job details

 The Townsville Hospital and Health Service vision is world-class healthcare for northern Queensland. 

Our purpose is `great care every day'.

Role responsibilities

• Provide high quality confidential administrative and secretarial support to the Health Security Department to ensure its efficient operation as a high performing team.
• Manage enquiries effectively through intercepting, screening and redirecting as appropriate.
• Liaise with a wide range of patients, visitors, staff, and external agencies as directed on behalf of the Health Security Department.
• Examine, prioritise and determine action of incoming correspondence, including email, written correspondence and reports.
• Maintain an effective office record system of confidential documents, papers, internal correspondence, personnel files, management of computerised data and archiving.
• Access and use a wide range of systems and electronic applications relevant to the Health Service such as Cardax, Security Database, RMS, S4HANA, Winc, MS Office (Outlook, SharePoint, Word & Excel).
• Monitoring of facility electronic security measures including staff/visitor identification, electronic swipe access cards, staff vehicle parking permissions.
• Participate in the development, implementation, review and maintenance of internal systems, processes and work practices. Identify and report areas for improvement to existing practices. Actively participate in a working environment supporting quality human resource management practices including employment equity, anti-discrimination, occupational health and safety, and ethical behaviour.

Employment Term

• Fixed Term temporary full-time, 24/06/2024 - 29/06/2025
  

Benefits

• Salary rates between $2864.10 - $3185.10 p.f. (AO3)
• 12.75% employer superannuation contribution
• Other employment benefits may include: salary sacrificing options, locality allowances, employee wellness and assistance programs and access to corporate discounts

Role requirements

• Previous experience in a security administration position is not essential but may be considered favourably.

For additional information please refer to the role description. 

The ideal applicant will be someone who has proven ability and can demonstrate the following: 

• Delivery of high-quality administrative and secretarial support at a management and project level including all aspects of secretariat support for meetings.
• Sound organisational skills with the ability to problem solve and plan/prioritise workloads with competing deadlines, whilst working autonomously.
• High level interpersonal written and oral communication skills, including the ability to consult and develop collaborative working relationships.
• Strong skillsets in the use of Microsoft Office (Outlook, Word, Excel, Sharepoint etc), and applications relevant to Health Security such as Cardax, Security Database, RMS, S4HANA and myHR.
• Ability to actively participate in a working environment to support quality human resource management practices including employment equity, anti-discrimination, occupational health and safety and ethical behaviour.

Townsville North Queensland

Unsolicited resumes from recruitment agencies will not be accepted.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please download the Role Description for future reference.

Documents

Before applying for this vacancy please ensure you read the documents below.

• Info Sheet_Document Preparation-new candidates-6.10.23 (PDF, 69KB)
  Information Package for Applicants
  
  QH Applicant Information Kit (PDF, 953KB)
  Information Package for Applicants
  
  AO3 Administration Officer (Health Security Dept) 32000129 (Word, 473KB)
  Role Description