Queensland Treasury has an ongoing need for Senior Claims Officers to join our Queensland Government Insurance Fund.

We recruit to fill these roles on both a temporary and permanent basis throughout the year.

We are seeking candidates with PIPA experience and who can demonstrate practice in managing claims that comprise common law personal injury and include historical sexual abuse, medical negligence and general liability claims lodged against the various Queensland government departments.

Working in a collaborative team, you will work on a portfolio of claims from the initial assessment and investigation to the negotiation and settlement.

Job details

We have an ongoing need for Senior Claims Officers (AO5) to join our Queensland Government Insurance Fund. We recruit to fill these roles on both a temporary and permanent basis throughout the year.

We are seeking candidates with PIPA experience and who can demonstrate practice in managing claims that comprise common law personal injury and include historical sexual abuse, medical negligence and general liability claims lodged against the various Queensland government departments.

Responsibilities and duties of the Senior Claims Officer include the following:

• Managing insurance claims in respect of various classes of insurance in particular public liability and employment practices in a common law environment, ensuring that all phases comply with the timeframes prescribed by legislation and the courts and State Government guidelines.
  
  
• Investigating and analyse cases to determine liability and damages.
  
  
• Establishing adequate and accurate claims estimates in line with reserve philosophy and guidelines and promote data input behaviour and awareness that results in the processing of accurate and reliable data into the business systems.
  
  
• Assess whether to appoint external parties including private investigators, solicitors or barristers to specific cases, and brief, instruct, case manage and assess the performance and fees charged by these parties.
  
  
• Negotiate appropriate direct settlement of claims with the claimant or solicitors acting for the claimant and approve settlements, legal and other expenses in accordance with delegations.
  
  
• Represent the organisation at settlements, court hearings, conferences and negotiations and provide instructions as appropriate.
  
  
• Prepare reports, summaries and submissions with respect to claims.
  
  

To be successful in this role, you will need:

• To demonstrate experience in managing claims under the PIPA, in particular sensitive claims, utilising best practice claims standards.
  
  
• A sound understanding of liability and causation principles and knowledge of applicable case law.
  
  
• The ability to assess the quantum of a personal injury claim including the application of the Civil Liability Act 2003 & Regulation and common law.

More information is available in the below Role Description.

Applications to remain current for 12 months.

Job Ad Reference: QLD/513203/23

Closing Date: Friday, 13 September 2024

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

There are various temporary & permanent AO5 opportunities available.

Please ensure you download all attachments and follow the instructions on how to apply.

Documents

Before applying for this vacancy please ensure you read the documents below.

• 513203 23 Role Description v2 (Word, 3.09MB)