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Administration Officer


Child and Family; Region – Sunshine Coast and Central; Service Delivery – Child and Family; Rockhampton or Maroochydore

The role of the Administrative Officer is to provide efficient and effective administrative services to support in the coordination of human resources, finance, facilities coordination, and records keeping.

The role also supports the day-to-day operation of the Placement, Partnerships and Investment team to deliver outcomes to internal and external clients.

Job details

Position status Permanent
Position type Full-time
Occupational group Administration
Classification AO3
Workplace Location Rockhampton region,Sunshine Coast
Job ad reference QLD/559849/24
Closing date 08-May-2024
Job duration
Contact person Lynette Pedler
Contact details Phone: 5376 9671
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The key responsibilities of the AO3 level Administration Officer in a Placements, Partnerships and Investments are as follows:

  • Follow guidelines in relation to human resources, records management, finance, travel and administrative policies and procedures.
  • Follow guidelines in relation to maintaining vehicle, building and equipment in line with departmental procedures and policies to facilitate the effective functioning of the unit.
  • Administer financial processes including procurement, ordering, payments of accounts, petty cash, Carepay and monthly monitoring and reconciliation in accordance with current legislative and departmental accounting practices.
  • Administer HR processes in accordance with current legislation and departmental policies
  • Provide information to internal and external clients regarding office services and procedures to promote quality customer service through reception (telephone and counter enquiries), email and other forums.
  • Provide a sound knowledge in a range of software packages and databases in the administration of services provided by the unit.
  • Work collaboratively with team members and understand the roles and responsibilities within the service centre to deliver efficient services.
  • Use, update and monitor relevant databases and files in line with departmental policies and guidelines to ensure accuracy of data.
  • Develop and maintain professional and collaborative relationships and communicate with internal and external stakeholders to achieve positive outcomes.
  • Prioritise and coordinate activities in a team environment to meet deadlines, and to be flexible in a changing work environment.
  • Performs ad hoc duties consistent with the responsibilities of the role as directed by the line manager or their delegate.
  • Works collaboratively to assist the region's Regulation of Care in accordance with policies, procedures, practice and legislation and associated tasks.

Applications to remain current for 12 months.

Further information

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Licence
Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
2 May 2023

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