Job search
Driving Examiner
Southern; Customer Services; Customer Services Safety & Regulation; Bundaberg
We are looking for a passionate Driving Examiner who can use their exceptional communication and customer service skills to conduct driver licence assessments, ensuring and advocating road safety in Bundaberg, in a temporary part-time capacity.
If you are flexible, hold a HC licence (Heavy Combination) and enjoy working as part of a dynamic, fast paced team, then this role may be for you!
Job details
Position status | Fixed Term Temporary |
---|---|
Position type | Part-time |
Occupational group | Customer Service/Call centre |
Classification | AO3 |
Workplace Location | Wide Bay |
Job ad reference | QLD/575814/24 |
Closing date | 17-Jul-2024 |
Job duration | 6 months with possible extension |
Contact person | Bronwyn Richters |
Contact details | Phone: (07) 4154 0225 Access the National Relay Service |
As a Driving Examiner you will:
• Conduct driving assessments to determine the competency of applicants for all classes of driver's licence held by the incumbent.
• Consult, liaise and provide advice to stakeholders on matters relating to driver licence assessment and road safety, including providing written reports to the Senior Advisor (Driver Assessment) as requested.
• Contribute to ensuring the integrity and accuracy of information through recording and maintaining accurate customer and service information on relevant computer systems.
• Demonstrate knowledge of, or the ability to rapidly acquire knowledge of the Act, Regulations, Policies and practices relating to the driver licence assessment function.
• Contribute to the operation of the Customer Service Centre, working collaboratively as an effective team member to achieve key team and individual performance targets, supporting and participating in team activities and assisting to meet team objectives. If required, you may be requested to provide training and mentoring to less experienced Driving Examiners in systems, services and products.
• Maintain up to date knowledge of industry standards and product safety as they relate to the driver licence assessment function.
• Hold the ability to work independently and unsupervised on a regular basis.
Possession of a Heavy Combination (HC) class driver licence, held for a minimum of 12 months, is mandatory for this role. Please refer to the Role Description for further information.
This role reports to the Manager (Customer Service Centre) and has no direct reports.
Applications to remain current for 12 months.
Job Ad Reference: QLD/575814/24
Closing Date: Wednesday, 17 July 2024
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
This a Temporary Part-time position of 36.25 hrs per week, 0.5FTE for 6 months with possible extension.
Please ensure you download all attachments and follow the instructions on how to apply.
Documents
Before applying for this vacancy please ensure you read the documents below.