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Uniform Quality & Development Officer
Operational Equipment & Capability Management; Organisational Capability Command; Strategy & Corporate Services; Richlands
The Queensland Police Service provides an internal uniform fitting and measuring service to their members including recruits, police officers, watchhouse officers, liaison officers and some civilian units.
You will provide a high level of customer service to Queensland Police members via phone, face to face and email and contribute to the enhancement of the uniform support function within Supply Services.
Job details
Position status | Permanent |
---|---|
Position type | Full-time |
Occupational group | Administration |
Classification | PO3 |
Workplace Location | Brisbane - South |
Job ad reference | QLD/578005/24 |
Closing date | 26-Jul-2024 |
Job duration | |
Contact person | Melissa Caisley |
Contact details | Phone: 07 3737 6881 Access the National Relay Service |
The Queensland Police Service provides an internal uniform fitting and measuring service to their members including recruits, police officers, watchhouse officers, liaison officers and some civilian units.
You will provide a high level of customer service to Queensland Police members via phone, face to face and email and contribute to the enhancement of the uniform support function within Supply Services.
The core capability requirements for this role are:
• Provide professional measurement services for Queensland Police Service officers and members for uniform items and carry out uniform fittings for recruits in Brisbane and Townsville as required.
• Provide advice on sizing and alterations, respond to enquiries on uniform matters including quality issues and uniform fittings and assist in the evaluation and refurbishment of uniform items, including returns, exchanges, and warranty claims.
• Measure, fit and issue the new Integrated Load Bearing Vest (ILBV) to all recruits and in services members as required.
• Establish and maintain business and administrative processes for the Uniform Support team, and administrative support to management and team members.
• Maintain a high standard of presentation in the fitting area, a high level of confidentiality, ethical behaviour and a professional image.
• Actively contribute to the ongoing improvement of systems, processes and customer service delivery to achieve desired outcomes for Supply Services.
Role Requirements
• Technical/ Operational/ Educational experience
Whilst not mandatory, experience/knowledge in clothing, such as the retail clothing
environment, would be highly regarded.
• Other
Training will be provided on the job.
Applications to remain current for 12 months.
Job Ad Reference: QLD/578005/24
Closing Date: Friday, 26th July 2024
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Please ensure you download all attachments and follow the instructions on how to apply.
Documents
Before applying for this vacancy please ensure you read the documents below.