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Indigenous Service Support Officer


Youth Justice; Region – Far North Queensland – Youth Justice; Service Delivery – Youth Justice; Cairns

The role of the Indigenous Service Support Officer is to assist Youth Justice Service Centre staff to provide support and core criminogenic programs to Aboriginal and Torres Strait Islander young people subject to youth justice orders.

Job details

Position status Permanent
Position type Full-time
Occupational group Community Care
Classification AO4
Workplace Location Cairns region
Job ad reference QLD/580184/24
Closing date 06-Aug-2024
Job duration
Contact person Jonas Bosch
Contact details Phone: 4255 4566
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Targeted Vacancy

Identified

The Indigenous Service Support Officer key responsibilities are:

  • Assist and support youth justice staff and relevant community stakeholders in culturally appropriate assessment, case planning and programs for Aboriginal and Torres Strait Islander young people and their families in accordance with relevant legislative provisions, statutory delegations, departmental policies, procedures, and contemporary best practice.
  • Implement culturally appropriate individualised case plans in collaboration with Case Managers, negotiating with service providers, and linking clients to the services/supports they require (including formal and informal services, government, and non-government agencies).
  • Consult and effectively work with relevant stakeholders including families, elders, other key community members, community agencies and government departments to enhance the capacity of these stakeholders to support Aboriginal and Torres Strait Islander young people and their families subject to youth justice orders and their families.
  • Undertake a range of record and information management tasks including maintenance of case notes and records, preparation of reports and performance reporting.
  • Participate productively and collaboratively as a member of a multi-disciplinary team involving a range of internal and external stakeholders and service providers to achieve quality casework outcomes.

Applications to remain current for 12 months.

Job Ad Reference:  QLD/580184/24

Closing Date:  Tuesday, 6th August 2024

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

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Documents

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Licence
Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
2 May 2023

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