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Health Service Interpreter


Mentro North Health, Windsor

Provide professional interpreting services to Metro North Health patients and carers who are not proficient in English or are hearing impaired.

Job details

Position status Casual
Position type Non Standard Hours
Occupational group Administration
Classification AO3
Workplace Location Brisbane - North
Job ad reference QLD/598615
Closing date 04-Nov-2024
Job duration Casual
Contact person Diana Padilla
Contact details 0417 998 340
Access the National Relay Service

About the role

This role provides effective, efficient and professional interpreting (and related) services to MNH patients and carers who are not proficient in English or who are hearing impaired

About you

This successful applicant will carry out the following key accountabilities in accordance with the Metro North Health's values:

  • This position requires sophisticated sensitivity to, knowledge and understanding of issues impacting people from culturally and linguistically diverse backgrounds seeking access to safe, high quality and compassionate healthcare services.
  • Provide effective and confidential interpreting services across Metro North Health service staff and patients, consumers, and clients.
  • Provide a superior linguistic support role within Metro North Health for Culturally and Linguistically Diverse clients relevant to languages the role is accredited to interpret.
  • Maintain accurate records and accurately complete data entry into relevant systems.
  • Effective time management, with the ability to balance priorities and work on multiple tasks, getting work done in an effective and efficient manner, and communicating if there are circumstances that will impact on deadlines
  • Communicate with families and visitors to provide general advice on hospital visit, and assist with completion of relevant forms, and other duties as required.
  • Demonstrated Information Technology skills, for use in the delivery of interpreting services.

Health Equity

It is expected that all Metro North Health staff, including the incumbent of this role as a valuable member of the Metro North workforce, contribute to the health equity agenda and meet the intent of supporting the defined six actions that specifically meet the needs of Aboriginal and Torres Strait Islander people within the National Safety and Quality Health Service Standards (NSQHS), by actively supporting the elimination of racial discrimination and institutional racism; supporting increased access to health care; influencing the social, cultural and economic determinants of health; supporting the delivery of sustainable, culturally safe and responsive health services;  and recognise the importance of working with Aboriginal and Torres Strait Islander peoples, communities and organisations to design, deliver, monitor and review the health and support services we provide.

Benefits when working for us

  • Rewarding career and development opportunities across a wide range of clinical and non-clinical areas
  • Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance
  • Flexible working arrangements and competitive salary rates with annual incremental increases
  • Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging

Be part of a world-class, dynamic and growing health service that embraces technology and innovation, excellence in healthcare, quality teaching and cutting edge research. Metro North Health is committed to providing a diverse and inclusive workplace for all employees. We offer unique and rewarding professional development opportunities in a safe and flexible work environment with a focus on putting our people first. You can find out more about why it's so great to work at Metro North here: https://metronorth.health.qld.gov.au/careers

Find out about the role in more detail and how to apply in the attached Role Description.

APPLICATIONS RECEIVED VIA THIRD PARTIES (RECRUITMENT AGENCIES ETC.) WILL NOT BE ACCEPTED

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Documents

Before applying for this vacancy please ensure you read the documents below.

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Inclusion and diversity

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity, including making any reasonable adjustments to support you through the recruitment process.

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Licence
Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
2 May 2023

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