Join CITEC as a Senior Network Officer and contribute to leading ICT services within the Queensland Government's newly formed Department of Customer Services, Open Data and Small and Family Business. Permanent/flexible full-time role, based at Terrica Place, Brisbane, offers a generous salary . You'll resolve complex network issues, mentor, and innovate with cutting-edge technology. Apply your skills in an inclusive, development-focused environment.

Job details

Role Overview:
As a Senior Network Officer within CITEC, a pivotal branch of the newly established Department of Customer Services, Open Data and Small and Family Business (DCSODSFB), you'll be at the core of transforming and enabling technologies that serve the entire Queensland Government. This role provides an unparalleled opportunity to contribute to significant ICT projects and services, such as data centres, networks, and cyber security.

Key Responsibilities:
Manage incident resolution, facilitating vendor partnerships and carrier management. Execute changes for service enhancements, fostering network stability. Share insightful expertise, mentoring colleagues within the Network Operations Centre. Implement key projects with the Connectivity team, driving innovations. Participate in assessing new technologies to bolster CITEC's service framework. Provide on-call support and undertake out-of-hours tasks as scheduled. Contribute to research and help determine the integration of emerging technologies.

About You:
With at least three years of industry-related experience, you offer deep insights into network administration within service provider or enterprise environments. You're well-versed in data networking concepts, incident resolution, and problemsolving within IT infrastructure. Your knowledge-sharing capabilities and mentoring attributes are exceptional. You demonstrate a clear and effective approach to communication, catering to a diverse customer base.

Benefits:
Engage with a dynamic team that underpins the communication needs of government services with round-the-clock support. Join an inclusive culture with a focus on professional development and work-life balance. Work for a body committed to transformative digital solutions for public services.

Mandatory Requirements:
A criminal history check will be conducted before appointment due to sensitive data access.

To Apply: If this role resonates with you, apply online via www.smartjobs.qld.gov.au. Attach your current resume and a one-page letter highlighting your interest and suitability for the position.

Application Help:
For assistance before the closing date, contact 13 QGOV (13 74 68). For queries post-closing, reach out to Mitesh Khatri at mitesh.khatri@citec.qld.gov.au.

Applications will remain current fort 12 months.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

There are three positions available.
Please ensure you download all attachments and follow the instructions on how to apply.

Documents

Before applying for this vacancy please ensure you read the documents below.

• applicant-guide (PDF, 306KB)
  
  
  605787 24 Role Description (Word, 274KB)
  Role Description