Job search
Senior Assessor
Victim Assist Queensland; Women's Safety and Victims and Community Support; South Brisbane
Victim Assist Queensland
The Senior Assessor will be appointed by the chief executive as a Government Assessor under the Victims of Crime Assistance Act 2009 (Section 128). This position reports to the Team Leader, Financial Assistance and will:
• Perform functions as required under the Victims of Crime Assistance Act 2009.
• Undertake evidence-based decision making in line with legislative intent to provide financial assistance to victims of crime.
• Provide authoritative advice to administrative officers as required to enable the timely and responsive delivery of services to victims of crime.
Job details
| Position status | Fixed Term Temporary |
|---|---|
| Position type | Flexible full-time |
| Occupational group | Justice & Legal |
| Classification | AO5 |
| Workplace Location | Brisbane - South |
| Job ad reference | QLD/608912/24 |
| Closing date | 24-Dec-2024 |
| Job duration | Until 30 June 2026 with possible extension |
| Contact person | Lauren Giles |
| Contact details | Mobile: 0459 631 486 Access the National Relay Service |
Your key responsibilities
• Undertakes evidence-based decision making in accordance with the Victims of Crime Assistance Act 2009.
• Delivers quality and responsive services to clients through the application of Victim Assist resources, policies, processes, systems and technologies.
• Responsible for the case-management of applications for financial assistance, including accurate record-keeping, and providing mentoring as required.
• Takes responsibility for completion of work and seeks guidance when required.
• Communicates effectively and creates trusting relationships with a range of stakeholders including other departmental business units and the non-government sector, ensuring the effective and efficient delivery of Victim Assist services.
• Contributes to a high performing team, collaborates with others, displays motivation, and shares and encourages innovative ideas.
• Identifies and implements ways to continually improve services, though sharing and seeking creative ideas, suggestions and data to inform the effective delivery of services.
Technical skills, abilities and cultural capability
• Ability to interpret and apply legislation in a decision-making capacity
• Works independently and identifies more effective methods of work operation.
• Completes workload within established timeframes and adjusts priorities quickly as circumstances dictate.
• Establishes and maintains co-operative working relationships with co-workers and the public.
• Speaks effectively with persons of various social, cultural, economic and educational backgrounds.
• Contributes to workplace equity, diversity, respect and inclusion that enriches our culture of respect and inclusion.
• Takes a trauma-informed approach when working with vulnerable clients.
• Analyses information, problems, situations, practices or procedures to define the problem or objective.
• Behaves in an ethical, respectful and culturally sensitive manner.
Applications to remain current for 12 months.
Job Ad Reference: QLD/608912/24
Closing Date: Tuesday, 24th December 2024
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Please ensure you download all attachments and follow the instructions on how to apply.
Documents
Before applying for this vacancy please ensure you read the documents below.
