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Direct Services Team Leader
South East Accommodation Support & Respite Services; Accommodation Support & Respite Services Service Delivery; Service Delivery - Disability Services; Robina
As a Direct Services Team Leader you will supervise the day-to-day practice of direct support staff in the provision of accommodation support and respite services to people with an intellectual disability and their families.
You will ensure that staff practices are consistent with all relevant legislative requirements and standards, including the Human Services Quality Framework. As a Direct Services Team Leader you will have skills in leading and mentoring staff within an established direct support practice framework.
Job details
| Position status | Fixed Term Temporary |
|---|---|
| Position type | Flexible full-time |
| Occupational group | Community Care |
| Classification | OO6 |
| Workplace Location | Logan - Beaudesert,Gold Coast |
| Job ad reference | QLD/630022CAP/25 |
| Closing date | 03-Dec-2025 |
| Job duration | Backfill Pool with possible extension |
| Contact person | Michelle Culshaw |
| Contact details | Phone: 3097 6318 Access the National Relay Service |
Key duties and responsibilities
The Direct Services Team Leader (DSTL) key responsibilities are:
• Encouraging teams to identify and implement strategies to ensure continuous improvement of service delivery for people with an intellectual disability.
• You keep yourself and teams informed about and ensure the application of relevant legislative requirements, departmental policies and service delivery
practices.
• You plan for and implement regular monitoring and review of systems and processes utilised by support staff within the service delivery environment.
• You can articulate performance standards when providing coaching and mentoring to direct support staff by providing constructive and incisive feedback
about the work practices of individuals. You inform staff on service delivery and departmental requirements and will escalate matters of concern.
• You actively contribute and encourage others to participate in support planning for people with a disability who receive services.
• Recognising and contributing to the AS&RS Governance Structure, supporting quality outcomes for clients through the delivery of quality services and continuous improvement.
Delegations
This position does not hold any human resource and financial delegations.
Applications to remain current for 12 months.
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Please ensure you download all attachments and follow the instructions on how to apply.
**Continuous applicant pool**
Documents
Before applying for this vacancy please ensure you read the documents below.
