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Rehabilitation and Return to Work Coordinator


Queensland Shared Services; Digital Government; Queensland Government Customer & Digital Group; Brisbane

Join our dedicated team at Queensland Shared Services and play a pivotal role in supporting individuals on their journey to regain independence and re-enter the workforce successfully. In this rewarding position, you'll assist employees recovering from injury or illness, developing tailored rehabilitation plans in consultation with relevant stakeholders to promote optimal health outcomes. With your expertise, you'll navigate workplace accommodations, ensuring a smooth transition and fostering a supportive environment that prioritises wellbeing. Be part of a compassionate group of professionals committed to making a genuine difference in people's lives.

Job details

Position status Permanent
Position type Flexible full-time
Occupational group Administration
Classification AO5
Workplace Location Brisbane Inner City
Job ad reference QLD/632197/25
Closing date 02-May-2025
Job duration
Contact person Erin Alman
Contact details Phone: 3021 5010
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About the Department

Queensland Shared Services (QSS) provides a range of finance and human resource management corporate services and supporting technology functions to more than 83,000 public servants across multiple Queensland Government departments, agencies and statutory authorities.

About the Team

QSS HR Services Rehabilitation and Return to Work (RRTW) Services team are trained to perform the role of return-to-work coordinators. We are experienced in understanding and applying relevant legislation and procedures to ensure compliance in workers' compensation applications and best practices with rehabilitation and return to work processes. We have extensive experience in early intervention and bring a wealth expertise in effective collaboration with rehabilitation providers, development of suitable duties programs, effective workplace communication and negotiation skills and problem solving in workplace rehabilitation.

About the Role
Responsibilities include:

• coordinating workplace rehabilitation and return to work for employees who sustain a work-related or personal injury or illness
• ensuring workplace rehabilitation is started as soon as practicable in accordance with medical advice
• advising how to access worker's compensation for work related injuries or illnesses
• advising about income protection (QSuper) claim process for non-work-related injuries or illnesses
• developing graduated return to work programs in consultation with medical practitioners and other stakeholders
• providing a planned approach to rehabilitation that is consistent with medical advice and facilitated by a RRTW Coordinator
• achieving sustainable, safe, and successful return to work outcomes for the employee and workplace
• consulting with employees and workplace to provide productive and meaningful suitable duties
• treating employees with respect and equity during the workplace rehabilitation process
• providing quality recommendations on rehabilitation and return to work to achieve optimal outcomes
• facilitating and supporting the rehabilitation and return to work for employees and the workplace in accordance with best practice processes

Please refer to the attached role description for the full requirements for this position.

Interested? To Apply:
• Attach a brief resume including contact details for 2 referees (referees should have an understanding of your relevant work history)
• Attach a 1-page written statement in response to the attached role description.

We welcome all applicants to share any support needed to ensure our recruitment process is inclusive.

Applications remain current for 12 months from the closing date.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please ensure you download all attachments and follow the instructions on how to apply.

Documents

Before applying for this vacancy please ensure you read the documents below.

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Inclusion and diversity

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity, including making any reasonable adjustments to support you through the recruitment process.

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Licence
Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
2 May 2023

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