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Field Officer


North Queensland; Service Delivery; Engagement; Townsville

Are you driven by the desire to make a tangible difference in your community? Do you have a track record of initiating and delivering projects that enhance lives. As our Field Officer, your mission will be central to enabling economic growth and enhancing the skill sets of the local workforce. This role is not just a job, but a career-defining opportunity to contribute positively to the social fabric and future prosperity of North Queensland.

Job details

Position status Permanent
Position type Full-time
Occupational group Community Engagement and Education
Classification AO4
Workplace Location Townsville region
Job ad reference QLD/632438/25
Closing date 06-May-2025
Job duration
Contact person Allison Batchelor
Contact details Ph: 0408 742 555
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The DTET regional network provides localised service delivery across the departmental priority areas of employment and training. The effective departmental service delivery is achieved through the regulation of the state's apprenticeship and traineeship system, strategic training and skills investment strategies, informing consumers about the suite of departmental programs, supporting a quality Vocational Education and Training (VET) sector and providing whole of government leadership on employment and training issues.

About the role:
As the Field Officer, you will be expected to undertake a range of activities which may include:
• Identify opportunities and undertake activities that advocate and promote the
benefits of training, skills development, VET pathway options and workforce development to clients and stakeholders.
• Participate in the monitoring of stakeholder performance through a process of continuous improvement and stakeholder education and capacity building.
• Strengthen the vocational education and training system in the region by developing and maintaining professional collaborative working relationships with internal and external stakeholders.
• Supporting the department at a range of engagements across the community including with peak bodies, other government agencies, networking functions, media events and one to one interactions with small business owners.
• Provide a high-level service in the application of relevant corporate governance procedures of the department.

What we are looking for:
The position requires an applicant has:
• Knowledge of, or the ability to rapidly acquire knowledge of, the vocational education and training sector in Queensland; workforce development issues impacting on Queensland workplaces and the programs administered by the department.
• An ability to research, collect and analyse data, investigate issues, manage projects, make decisions and recommendations to achieve regional objectives within a corporate governance framework.
• An ability to develop and maintain a positive work environment by adopting a principled approach, and ensuring advice provided to colleagues, internal and external stakeholders and clients is timely, accurate, appropriate and of high quality.
• An ability to take personal responsibility for timely and accurate completion of work and commit energy and drive to ensure that business unit/regional objectives are achieved.
• High level verbal and written and interpersonal skills including demonstrated face to face liaison, consultation, conflict resolution, problem solving, and negotiation skills.
• An ability to interpret legislation and supporting legal materials and provide accurate and practical advice to a range of internal and external stakeholders.
• Prior experience working in a regulatory environment will be highly regarded.

Refer to the Role Description for a full list of responsibilities and what we are looking for.

How to apply:
To apply, please submit the below via the SmartJobs application page:
• Your current resume
• Provide a short statement (maximum 1 page) telling us why you are interested in this role, outlining what your motivation is to join us.

Please ensure you refer to the Role Description 'Interested in applying' section for more information on what to include as part of your application.

Applications to remain current for 12 months.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please ensure you download all attachments and follow the instructions on how to apply.

Documents

Before applying for this vacancy please ensure you read the documents below.

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We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity, including making any reasonable adjustments to support you through the recruitment process.

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Licence
Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
2 May 2023

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