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Operations Support Officer


Legislation Standards & Accreditation; Land Transport Safety and Regulation; Customer Services Safety & Regulation; Brisbane

TMR's Land Transport Safety and Regulation (LTSR) branch has a fantastic opportunity for an Operation Support Officer to join the Accreditation Assessments team.

The Accreditation and Assessment team is responsible for managing the operational aspects of the Approved Inspection Station Scheme (AIS) (including Approved Examiners and Nominees), Approved Persons Scheme (AP) and the Heavy Vehicle Registration Assessment Scheme (HVRAS).

If you're ready to take on exciting challenges and make an impact, we’d love to hear from you!

Job details

Position status Permanent
Position type Flexible full-time
Occupational group Administration
Classification AO3
Workplace Location Brisbane Inner City
Job ad reference QLD/632894/25
Closing date 07-May-2025
Job duration
Contact person Christina Myers
Contact details Phone: 07 3066 2568
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Some of your responsibilities will include:

  • Assess and process industry accreditation scheme applications for the Approved Inspection Station Scheme (AIS), Approved Person Scheme (AP) and Heavy Vehicle Registration Assessment Scheme (HVRAS) whilst ensuring compliance with legislation, policy, and procedures.
  • Respond and resolve general customer enquiries in relation to industry accreditation schemes via telephone and email.
  • Accurately enter and maintain data in Microsoft products, internal systems (TICA) and databases to complete operational and administrative tasks related to industry accreditation schemes.
  • Work independently on a specific workflow to achieve individual performance targets within specified timeframes.
  • Support and participate in team activities to assist in achieving team objectives and business requirements.

Some of the additional benefits this opportunity offers include:

  • Work and Life balance, including 'flex time' and flexible work arrangements and a working from home option.
  • Beautiful City location close to the Brisbane Botanical Gardens with just over a 10- minute walk from Central Station.
  • Work with a supportive team, with a high level of training and development invested in each staff member.
  • Generous leave and superannuation.

For more information on the full list of responsibilities, requirements of the role and how to apply for this exciting opportunity, please read the Role Description with the Applicant Guide.

We strongly encourage applicants from all life experiences and backgrounds to apply. Please tell us about any additional support or adjustments, such as interpreting services, physical requirements, or assistive technologies, that will better enable you to shine during the recruitment process.

Christina Myers, Advisor (Accreditation Assessments) can be contacted on  (07) 3066 2568 should you have any questions regarding this role.

Applications to remain current for 12 months

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please ensure you download all attachments and follow the instructions on how to apply.

Documents

Before applying for this vacancy please ensure you read the documents below.

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Inclusion and diversity

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity, including making any reasonable adjustments to support you through the recruitment process.

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Licence
Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
2 May 2023

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