Are you passionate about education and making a difference in your community? As a Field Officer, you’ll play a key role in shaping the future of vocational education and training (VET) across Queensland.

In this dynamic and rewarding role, you'll be a trusted advisor—offering accurate, up-to-date information and guidance to a wide range of stakeholders. From conducting field visits to interpreting legislation and departmental policies, your work will help ensure Queenslanders can access and benefit from the full range of VET programs and opportunities.

If you're someone who thrives on building relationships, solving problems, and delivering exceptional service, we’d love to hear from you.

Job details

About the role

As a Field Officer, you will:

• Assist clients and stakeholders with advice on Queensland's vocational education and training (VET) system, including apprenticeships, traineeships, and school-to-work programs.
• Promote the benefits of training, skills development, and VET pathways to employers, schools, training organisations, and individuals.
• Help plan and deliver local training and workforce programs to increase VET participation and help people gain skills for local jobs.
• Support stakeholders by encouraging improvement, offering guidance, and building their understanding of VET.
• Provide services such as advice, conflict resolution, school/workplace visits, promoting the Queensland Training Awards, and explaining policies and programs.
• Work independently and with your team to meet goals and achieve positive results in the VET sector.
• Build good relationships with colleagues and external partners.
• Ensure high-quality service by following department procedures for teamwork, customer service, project management, and workplace safety.
• Manage your time well to meet deadlines and help your team achieve performance targets.
• Prepare reports, letters, and other documents for senior officers or the Minister.
• Strengthen the VET system in your region through stakeholder engagement and project management.

What we are looking for

The position requires an applicant who can:

We'd love to hear about your unique journey, the skills, knowledge, and experience you bring, and the personal qualities that make you stand out. If you're passionate about growing your abilities and contributing to a team, we're looking for applicants like you. We'll assess how your strengths align with the following role requirements:

• Understanding of, or the ability to quickly learn about, Queensland's vocational education and training sector, workforce development challenges, and departmental programs.
• Experience in research, data analysis, issue investigation, project management, and making decisions that help achieve regional goals within a governance framework.
• Ability to create a positive work environment by treating everyone fairly, and providing timely, accurate, and high-quality advice to colleagues, stakeholders, and clients.
• Strong sense of responsibility for completing work on time and ensuring regional objectives are met.
• Excellent communication skills (both written and verbal) and the ability to build strong relationships, resolve conflicts, and effectively engage with a wide range of individuals and organisations.

Refer to the Role Description for a full list of responsibilities and what we are looking for.

How to apply

To apply, please submit the below via the SmartJobs application page:

• Your current resume
• Provide a short statement (maximum 1 page) telling us why you are interested in this role, outlining what your motivation is to join us.

Please ensure you refer to the Role Description 'Interested in applying' section for more information on what to include as part of your application.

We're committed to appointing the best-suited person for each role. This includes considering equity, diversity, respect, and inclusion needs within our agency. We believe that these elements are essential for the success of our team, and we strongly encourage applicants from diverse backgrounds to apply.

If you require any reasonable adjustments to fully participate in the recruitment process, please do not hesitate to reach out to the designated contact for the vacancy.

Applications to remain current for 12 months

Job Ad Reference: QLD/633520/25

Closing Date: Tuesday, 13 May 2025

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please ensure you download all attachments and follow the instructions on how to apply.

Documents

Before applying for this vacancy please ensure you read the documents below.

• Applicant Information Package DTET 2025 (PDF, 783KB)
  
  
  633520 25 - Role Description (Word, 232KB)