QRIDA is seeking an experienced and proven performer with experience in process mapping along with demonstrated analytical and problem-solving skills. For the full selection criteria, please refer to the role description attached.

Job details

As Business Analyst, you will establish and maintain a consistent, efficient approach to mapping, training, storing, updating and quality assurance of business processes and administer the BPM tool for the organisation.

Key responsibilities include:

• Develop and maintain comprehensive knowledge articles to assist end-users and business process analyst staff, ensuring that articles are clear, accurate, and up to date.
• Regularly review existing processes and procedures to identify areas for improvement and implement changes to enhance efficiency and effectiveness.
• Work closely with other teams and business units to gather information, share knowledge, and ensure consistent BPM service delivery.
• Ensure that knowledge articles are effectively implemented and utilised by the end users and provide training and support as needed.
• Generate and analyse reports on BPM delivery performance, knowledge article usage, and process improvements and provide insights and recommendations based on data.

For a full description of the key responsibilities, please refer to the role description attached.

Working at QRIDA

Joining our passionate team means an opportunity to learn, further your career, have your ideas heard and make a difference for rural and regional Australians every day.

Our team enjoys flexible working arrangements, employee assistance and benefits programs, rewarding training opportunities, and a healthy balance between work and life commitments.

QRIDA is a small organisation of just over two hundred employees. We value diversity in our community and work hard to foster an environment of inclusivity and trust.

Our Role and Purpose

The Queensland Rural and Industry Development Authority (QRIDA) is a specialist provider of government financial and advisory support to rural and regional Queensland.

As a statutory body of the Queensland Government we have been helping primary producers and industry recover from natural disaster, improve sustainability and profitability, make a start in business, and overcome difficult conditions, for over 30 years.

As the Queensland Government's experts in rural finance, we also administer the State Government's Farm Business Debt Mediation program, the Farm Debt Reconstruction Office, conduct a biennial Rural Debt Survey, undertake research and provide advice to the Minister for Agricultural Industry Development and Fisheries and Minister for Rural Communities.

QRIDA is empowered under the Rural and Regional Adjustment Act 1994 to deliver additional programs and services across a range of industry sectors and to local, state and territory governments throughout Australia and for the Australian Government.

We're committed to do more to be a proactive, responsible and reliable provider of financial management services and assistance to create sustainable rural communities.

To see what we are working on now visit our website at www.qrida.qld.gov.au

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

To apply for this position please download a copy of the 'Applying for a Job at QRIDA' guide and follow the instructions, particularly, with regards to providing a statement addressing each selection criteria separately as part of your application.

Documents

Before applying for this vacancy please ensure you read the documents below.

• Applying for a Job at QRIDA guide_29October2024 (PDF, 357KB)
  
  
  AO5 Business Analyst 15April2025 (PDF, 191KB)