Are you looking for a rewarding career where your skills make a real differenceJoin a leading legal organisation dedicated to supporting vulnerable and disadvantaged people and take the next step in your career as a valued legal administrator.

Job details

About Legal Aid Queensland

Legal Aid Queensland's vision is to be a leader in a fair justice system where people are able to understand and protect their legal rights. Our purpose is to provide quality, cost effective legal services to financially disadvantaged people throughout Queensland.

We embrace diversity, flexibility, learning and continuous improvement to deliver quality legal services. The work is challenging but rewarding - and that is why staff wellbeing and work/life balance are a top priority for us.

About the Role

In this diverse and challenging role you will help the lawyers with all administrative activities associated with a case file including preparation of correspondence and legal documents; keeping file notes; collecting personal information; preparing briefs; data entry, searches and scheduling appointments.  You will also help the other administrative staff to serve the front counter, maintain equipment and supplies, collect and distribute mail and pay accounts.

In this role you will:

• Manage administrative activities associated with a case file including opening, closing and archiving files; transcribing interviews; filing and service of documents; data entry and searches.
• Help the lawyer prepare for matters including preparing correspondence, keeping detailed file notes, gathering personal information from clients, drafting affidavits and preparing summons/ subpoenas.
• Compile briefs for counsel including photocopying, indexing, typing instructions and collection of relevant police material from the police station or prosecutions.
• Act as the first point of contact and manage all incoming calls including providing legal information, referral advice and help clients prepare applications and legal documents.
• Help lawyers prioritise daily tasks and maintain appointments and calendars including scheduling appointments with clients, interpreters, experts and other relevant stakeholders. Also make bookings for rooms, videoconferences, flights, accommodation and hire cars.
• Ensure appropriate grants of aid are allocated to files, process requests for grants or extensions of aid using e-lodge, pay accounts, generate cheques and prepare submissions to grants for expensive case requests.
• Obtain court lists, organise material, coordinate and direct clients at court. Help counsel at conferences and attend court to take and relay instructions as required.
• Help with administrative activities including providing a secretariat function, preparing spreadsheets, maintaining equipment and supplies, mail, records management and other activities as directed.
• Actively participate in team planning and service improvement activities and comply with corporate responsibilities.

About You

The experience we are looking for:

• You have demonstrated legal administrative experience and are able to work independently.
• You can type with accuracy and speed, use information technology systems such as Microsoft Outlook, Word and Excel and to have the ability to learn organisation specific systems.
• You can communicate effectively with external stakeholders and clients with complex needs and provide courteous, prompt and professional services.
• You can build and sustain positive relationships with team members and colleagues, actively fostering collaboration and contributing to an effective team environment.
• You take on additional duties when required, demonstrate flexibility and reschedule or re-organise work to reflect changes in priority.

Other desirable attributes:

• You demonstrate strong organisational skills and an ability to maintain an attention to detail in dynamic, high-pressure environments.
• Ability to take initiative, work independently, and manage competing priorities efficiently.

What We Offer

As a member of the Legal Aid Queensland Community, you will receive:

• 36.25 hrs per week (full time hours)
• 12.75% employer super contributions
• Flexible working hours
• Generous salary packaging available
• Study leave for approved work-related courses.

Further Information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity. Find out more about working in Legal Aid Queensland here: https://www.legalaid.qld.gov.au/About-us/Careers

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Documents

Before applying for this vacancy please ensure you read the documents below.

• LAQ Employee Benefits (PDF, 277KB)
  Information Package for Applicants
  
  LAQ Information Kit for Applicants (PDF, 448KB)
  Information Package for Applicants
  
  AO3 Litigation Support Officer - Crime Position Description (Southport) (PDF, 297KB)
  Role Description