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Senior Business Support Officer
Queensland Government Accommodation Office Business Services; Queensland Government Accommodation Office; Public Works; Brisbane City
The Queensland Government Accommodation Office (QGAO) centrally manages the largest office property portfolio in Queensland, with approximately 1 million square metres of office space, accommodating more than 60,000 public servants and a broad range of property assets including cyclone shelters, parks, bridges and heritage buildings.
You will report to the Principal Business Support Officer, Business Services and manage a broad suite of business processes including the coordination of the administrative and operational functions of the Queensland Government Accommodation Office (QGAO).
Job details
Position status | Fixed Term Temporary |
---|---|
Position type | Flexible full-time |
Occupational group | Administration |
Classification | AO5 |
Workplace Location | Brisbane Inner City |
Job ad reference | QLD/635300/25 |
Closing date | 21-May-2025 |
Job duration | Until 31 December 2025 with possible extension |
Contact person | Tracey Holloway |
Contact details | Ph: 0474 920 272 Access the National Relay Service |
What you will be doing:
• Operationalise QGAO's telecommunication, procurement and information technology activities, ensuring these services are effective and undertaken in compliance with departmental policy and delegations.
• Oversee QGAO's legacy Document and Records Management system (HPE Content Manager) to ensure records are maintained and official records are archived, stored and retrieved correctly.
• Coordinate QGAO's training and development activities, including reporting, budget and recordkeeping.
• Coordinate travel for QGAO including travel bookings, accommodation, vehicle hire and incidental payments.
• Manage the distribution of Business Services related information throughout QGAO ensuring staff are regularly and appropriately updated.
• Manage the engagement, onboarding and reporting of agency personnel in QGAO and support local recruitment using industry networks and coordinating local recruitment logistics as necessary.
• Maintain registration of QGAO's Contract Disclosure document, Gifts Register and On Time Payment reports to ensure compliance with legislation.
• Maintain registers of QGAO assets to ensure compliance with Asset Management policies.
• Manage the annual device replacement process to ensure QGAO have a current fleet of devices.
• Review and prepare invoices for processing in SAP.
• Assist business areas with the recruitment process for temporary or permanent government employees.
• Work closely with the Human Resource Business partner on various matters including but not limited to staff placements, agency engagements, training, employee rehabilitation, induction and separation.
• Contribute to the development of business policy and procedure that operationally supports QGAO, ensuring processes are contemporary and comply with relevant standards, policies and legislation.
• Provide advice to management and staff on records management compliance, office administration procedure and procurement requirements.
• Participate on occasions in local, divisional and departmental project teams either as a team contributor or project lead.
The skills you will need include being able to:
• Demonstrated experience in managing business support services.
• An ability to write well and experience in effectively communicating with colleagues, managers and customers on operational policy and procedure.
• Experience in overseeing records management, office telecommunication, procurement and information technology hardware.
• Demonstrated drive and commitment, an approachable friendly persona and a rack record of managing numerous activities simultaneously while achieving results.
Applications to remain current for 12 months.
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Please ensure you download all attachments and follow the instructions on how to apply.
Documents
Before applying for this vacancy please ensure you read the documents below.