An exciting opportunity exists for experienced administration specialists with strong stakeholder engagement, training, and process improvement experience to join our team!

These roles are interchangeable across all teams within the Police Information Centre based on business needs.

Job details

Your key accountabilities

The core capability requirements for this role are:

• Analyse, assess and provide feedback to a team responsible for the provision of accurate and timely release of information to clients on the quality of their output.
• Ensure information entered and released is in accordance with legislation, policies, and procedures.
• Prepare correspondence, respond to client enquires and provide advice as appropriate.
• Represent the unit as a subject matter expert and develop and maintain strong relationships with clients and stakeholders.
• Identify training opportunities and deliver training to improve individual and team outcomes across the Police Information Centre.
• Contribute to the development and implementation of processes and procedures leading to improved client services.

Role Requirements

Other:

• Applicants are advised that this role is exposed to material (written, visual and audio) of a graphic, confidential and sensitive nature.
• This role is rotational across PIC teams dependent on business needs.

Applications to remain current for 12 months.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please ensure you download all attachments and follow the instructions on how to apply.

Documents

Before applying for this vacancy please ensure you read the documents below.

• 635983-25-Applicant Information Guide (Word, 227KB)
  
  
  635983-25-Role Profile (Word, 4.82MB)