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Manager Solutions Development and Support


Strategy and Planning; QBuild; Public Works; Chermside - Flexible

Make a meaningful impact and work with QLD Government’s builder, QBuild! Benefit from working in a commercialised business unit within the public sector and enjoy access to a range of government exclusive benefits, as well as exciting career opportunities across the state. Don't miss this chance to build your career —apply now!

Join QBuild for an exciting career opportunity as a Manager Solutions Development and Support, to provide a high level of skill, leadership and professional knowledge in System Architecture and the delivery of QBuild’s ICT agenda. The position reports to the Director Business Improvements and Systems and supervises 17 staff.

Job details

Position status Permanent
Position type Flexible full-time
Occupational group IT & Telecommunications
Classification AO8
Workplace Location Brisbane - North,Flexible
Job ad reference QLD/636311/25
Closing date 23-May-2025
Job duration
Contact person Roy Sargent
Contact details Phone: 0438 734 569
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QBuild is a commercialised business unit of the Queensland Government.  It has been Queensland Government's builder for over 160 years, playing an important role in communities across the state by building and maintaining government-owned assets such as schools, social housing, police stations and correctional and health facilities.

About the role

Your role within QBuild will support the department to partner with Queensland Government agencies to deliver their core services, by providing state-wide planning, building, maintenance, and disaster response services that utilise local suppliers and QBuild tradespeople and apprentices. The work you will do helps someone every day, and that means the world to us. 

The primary purpose of this position is to manage expert advice to QBuild leadership team and all stakeholders on QBuild system evolution and capability. The position manages a team of approximately 20 employees responsible for the system architecture and delivering the ICT agenda for QBuild. An important part of this role is to recommend and deliver strategies to provide high level service support to resolve system issues and ensure continuous systems improvements.  

Key responsibilities:

  • Proactively leading and managing, in consultation with the respective process owners, the evolution and currency of QBuild's business systems to ensure ongoing alignment with strategic business drivers.
  • Overseeing a large team that develops new or enhanced technologies, systems and tools to enhance business effectiveness and efficiency, as well as ensuring the integration of solutions to maximise the use of existing information, infrastructure and architecture.
  • Delivering and maintaining the approved and prioritised plan of continued improvement to QBuild's systems in line with prioritised business process plans.
  • Resourcing and managing the service desk team that supports and analyses reported issues with operational and internally developed business system functionality and supporting technology and provide appropriate resolution of the issue.
  • Providing expert advice to senior and executive leadership concerning existing and future technological solutions and their development in line with QBuild's pipeline of works.
  • Building and maintaining strong networks to appropriately share information regarding best practice and emerging technologies, as well as escalate emerging issues appropriately.
  • Producing required documentation and artefacts that contribute to delivering QBuild programs in alignment with applicable government projects, programs and portfolio management methodologies.
  • Mentoring staff to ensure knowledge transfer, breadth of experienced resourcing and succession.
  • Proactively managing the work performance and personal conduct of your staff.

How do I apply?

All applicants must be eligible to work in Australia.

Interested candidates are encouraged to review the below attached applicant guide and role description. Once reviewed please submit the following documents to apply:

  • Resume
  • Cover letter (2 pages maximum) telling us why you are interested in and capable of performing the role.

If you have any questions about the position or your application please contact Roy Sargent,  on 0438 734 569. 

Applications to remain current for 12 months.
Job Ad Reference: QLD/636311/25
Closing Date: Friday, 23 May 2025

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please ensure you download all attachments and follow the instructions on how to apply.

Documents

Before applying for this vacancy please ensure you read the documents below.

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We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity, including making any reasonable adjustments to support you through the recruitment process.

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Licence
Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
2 May 2023

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