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Operations Supervisor
Protective Services Group; Security & Counter-Terrorism Command; Specialist Operations; Brisbane City
You will be responsible for the oversight of security services related to public transport infrastructure and services. The position is also responsible for the management of operational shift needs including staffing, taskings and incident response where required.
Job details
| Position status | Fixed Term Temporary |
|---|---|
| Position type | Flexible full-time |
| Occupational group | Security |
| Classification | OO4 |
| Workplace Location | Brisbane Inner City |
| Job ad reference | QLD/637715/25 |
| Closing date | 02-Jun-2025 |
| Job duration | 30/09/2025 with possible extension |
| Contact person | Matt Johnson |
| Contact details | Phone: 3051 8012 Access the National Relay Service |
Your Key Accountabilities
The core capability requirements for this role are:
• Provide leadership, supervision, direction, and on-the-job training of staff, (including mobile patrols staff) in addition to identification of staff training needs through Performance and Development Agreements.
• Lead efficient and effective work teams providing quality protective security service delivery.
• Allocate resources in consultation with Security Operations Officer / Senior Site Security Coordinator, (human and physical) to meet operational and administrative requirements.
• Provide urgent back-up assistance to Protective Services Officers in critical incident situations.
• Prepare comprehensive reports in consultation with Security Operations Officer / Senior Site Security Coordinator on operational, administration and staffing issues.
• Manage first response to incidents until resolution or handover to relevant emergency services provider.
• Liaise with stakeholders to assist in the resolution of issues and improve service delivery.
Role Requirements
Mandatory
• Current First Aid Certificate
Other
• Successful completion of the Protective Services Officer course, to be facilitated by Protective Services Group, is a component of the selection process and a prerequisite for appointment to this position.
Appointees will be required to participate in a 24 hour, 7-day roster with working hours of approximately 38 hours per week. Relevant allowances and shift penalties apply to this position.
Applications to remain current for 12 months.
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Please ensure you download all attachments and follow the instructions on how to apply.
Multiple positions available.
Documents
Before applying for this vacancy please ensure you read the documents below.
