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Training & Development Officer
Communications Group; Road Policing & Regional Support Command; Regional Services; Brisbane City
Join in our team and help make a difference!
The Communications Group is committed to providing high quality, client focused service in a call centre environment, in response to calls for assistance from members of the publics across Queensland. We play a vital role in assisting the front- line officers in keeping the community safe.
In your as Training and Development Officer, you will be responsible for developing, delivering and supporting specific training and development programs for the Communications Group.
Job details
| Position status | Permanent |
|---|---|
| Position type | Full-time |
| Occupational group | Emergency & Protective Services |
| Classification | AO5 |
| Workplace Location | Brisbane Inner City |
| Job ad reference | QLD/637727/25 |
| Closing date | 04-Jun-2025 |
| Job duration | |
| Contact person | Chris Beggs |
| Contact details | Phone: 3364 6131 Access the National Relay Service |
Your key accountabilities
The core capability requirements for this role are:
- Conduct needs analysis in conjunction with Communications Group management to determine training requirements of Communications Group staff and contribute to the development of strategies to meet these requirements.
- Develop and deliver training and development programs in accordance with policies, best practices, procedures and in support of improved professional standards.
- Undertake assessment of staff and prepare reports based on these assessments.
- Contribute to the development, implementation and evaluation of training policies, best practices, procedures and standards.
- Undertake the assessment and evaluation of internal training and development programs.
- Establish and maintain information management and other administrative systems to monitor the training and assessment of staff.
Role Requirements
Qualification
- While there are no mandatory requirements for this role possession of a Certificate IV in Training and Assessment (TAE) or accredited tertiary qualification in adult education would be highly regarded.
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Please ensure you download all attachments and follow the instructions on how to apply.
Documents
Before applying for this vacancy please ensure you read the documents below.
