Are you passionate about upholding industry standards and ensuring regulatory compliance? Join the Queensland Building and Construction Commission (QBCC) as a Compliance Investigations Officer. In this role, you will conduct investigations into QBCC licence holders and others who may be in breach of legislative requirements. If you have a strong sense of justice and attention to detail, this is your opportunity to make a real impact.

Job details

The position is based in the Sunshine Coast, and the successful candidate will have the option to engage in a work from home arrangement that suits the Division under an approved Flexible Work Arrangement.

Key Outcomes and Accountabilities

• Undertake investigations into alleged breaches of legislation for which QBCC is responsible for administering and regulating, and take appropriate action, including job site operations and investigations. 
• Prepare investigation plans and manage high-volume investigative caseloads.
• Use best-practice investigative techniques, including offence elementisation, formulation of evidence matrices, preparation of witness statements and affidavits and conducting records of interviews.
• Prepare briefs of evidence for use in disciplinary, civil and criminal proceedings.

Please refer to the Position Description for further Key Outcomes and Accountabilites.

Candidate Attributes 

1. Vision - Through being connected, understand how your work aligns to the organisational objectives. Be proactive and helpful with customers including home owners and licencees and assist them to navigate through the legislative conditions. Demonstrate support for organisational change by being receptive and resilient in uncertain times. With a focus on people, engage with customers and stakeholders to educate and raise awareness of topical issues, provide them with advice on their rights and responsibilities, and information about the role of the QBCC.
2. Results – By valuing customers, build strong relationships with the industry and home owners to foster a culture of professionalism and compliance and ensure safer construction practices. Be clear and concise in communications to promote better understanding by customers of decisions.
3. Accountability – Pursue excellence in the achievement of determined key performance indicators relevant to throughput and workload management. Be courageous and display rigour in the analysis of facts relevant to investigations with a focus on evidence based reporting and good decision making, which is based on legislation, policy and is able to withstand review. Maintain a high standard of professionalism in practices relevant to program areas.

Desirable

• Certificate IV in investigation or equivalent (i.e. Bachelor of Law)
• Minimum three years investigative experience
• Knowledge or experience in government investigations or experience across a variety of regulatory environments.

How to apply

Applicants are required to apply via Smartjobs only, applications submitted via other sources will not be accepted - Unsolicited resumes from recruitment agencies will not be accepted. 

Please submit a current resume and a brief letter (maximum 2 pages) outlining how your skills, knowledge and experience complement the Candidate Attributes in the Position Description. 

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

By providing the names and contact details of your referee/s you consent for these people to be contacted by the selection panel. If you do not wish the panel to contact your referees without your permission, please make this clear on your resume.

Documents

Before applying for this vacancy please ensure you read the documents below.

• QBCC Information for Applicants - May 2025 (PDF, 1.03MB)
  Information Package for Applicants
  
  AO5 Compliance Investigations Officer PD (PDF, 657KB)
  Role Description