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Senior Project Officer - Systems and Training


Financial Operations & Systems; Finance Division; Strategy & Corporate Services; Brisbane City

The Financial Systems, Intelligence & Training Team is responsible for Data Analytics/Intelligence Reporting relating to finance including compliance monitoring activities, cost centre and financial systems analysis services. The team manages core finance systems, e.g., SAP and ExpenseMe Pro, improvements, compliance, systems management, and advice to the Finance HelpDesk. Integrated business improvements, automation are also key deliverables for this team.

Job details

Position status Fixed Term Temporary
Position type Full-time
Occupational group Project Management
Classification AO6
Workplace Location Brisbane Inner City
Job ad reference QLD/638401/25
Closing date 05-Jun-2025
Job duration Until 28.11.2025
Contact person Sri Reddy
Contact details Phone: 3145 3717
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You will be responsible for providing systems support to internal QPS teams/end users across all finance systems. This includes User Acceptance testing, user training and assisting users to address complex systems issues. Other responsibilities including coordinating security reviews across all systems to ensure the appropriate compliance is maintained.

Your key accountabilities 

The core capability requirements for this role are:

  • Resolve Finance Systems issues to ensure consistent delivery of business systems for our clients.
  • Coordinate SAP Security and the bi-annual reviews to achieve governance and meet audit requirements for the Division.
  • Display a strong customer focus in the provision of Finance Systems, Intelligence and Training services through timely resolution or escalation of issues.
  • Contribute content knowledge and advice for Training and User Acceptance Testing of our stakeholder and clients' financial systems.
  • Consult with management regarding improvement strategies for Finance Systems and propose innovative solutions to improve user experience.

Role Requirements

Technical/ Operational/ Educational experience

  • Highly desirable: Systems support skills for (SAP ECC 6.0) or similar ERP, Expense Management Systems and Cash/Receipting systems. Strong experience in a helpdesk environment for large end user base providing 2nd level support.

Applications to remain current for 12 months.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please ensure you download all attachments and follow the instructions on how to apply.

Documents

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Licence
Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
2 May 2023

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