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Correspondence Officer


Office of the Under Treasurer; Brisbane City

Join our team as a Correspondence Officer, where you'll play a crucial role in managing executive and ministerial services within Queensland Treasury. Your expertise will support the seamless flow of correspondence to and from the Office of the Under Treasurer, Office of the Treasurer and the Office of the Minister for Finance.

Job details

Position status Permanent
Position type Flexible full-time
Occupational group Administration
Classification AO4
Workplace Location Brisbane Inner City
Job ad reference QLD/639486/25
Closing date 11-Jun-2025
Job duration
Contact person Diane Fahey
Contact details Phone: (07) 3035 1931
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Your new opportunity
Embark on a new journey by stepping into the dynamic world of Queensland Treasury as a Correspondence Officer, where you'll play a key support role in our executive and ministerial services. Your role is pivotal in ensuring the smooth management of correspondence, upholding our high standards, and meeting critical deadlines. This is your chance to play a part in the strategic operations of the Office of the Under Treasurer, Office of the Treasurer and Office of the Minister for Finance.

In this role, you will:
• play a key part in crafting and finalising executive correspondence, ensuring format, accuracy, and adherence to standards
• offer guidance and support to Treasury officers in using the Correspondence Workflow System, along with associated systems, templates, and guidelines
• monitor, track, and report on correspondence promptly, meeting deadlines and maintaining top-tier quality standards.
• aid in coordinating feedback to departmental officers, dispatching final responses, and completing items within the Correspondence Workflow System.
• liaise with Shareholding Minister departments for timely correspondence.
• build and maintain professional relationships within Treasury and with other government agencies on correspondence protocols and matters.
• address and accurately direct client queries for the Office of the Treasurer and Treasury on the published phone lines.

What experience you will bring:
• Exceptional attention to detail and a commitment to maintaining high standards of accuracy
• Excellent communication and interpersonal skills
• Capacity to thrive in a fast-paced environment and manage multiple priorities
• Proficiency in using computer systems and software for correspondence management.

While no mandatory qualifications are needed for this role, relevant experience will be highly regarded.

How to apply
To submit your application, click on the Apply link to provide:
• your resume, detailing relevant experience
• a cover letter of no more than two pages outlining why you are interested in this position and how your knowledge, skills and experience in relation to the Key Responsibilities makes you a strong candidate for the role.

We welcome applicants to share with the hiring manager any health condition, disability, and/or cultural or linguistic background, so that we may make any necessary adjustments to enable you to equitably participate in the recruitment process.

Applications to remain current for 12 months.
Job Ad Reference: QLD/639486/25
Closing Date: Wednesday, 11 June 2025

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please ensure you download all attachments and follow the instructions on how to apply.

Documents

Before applying for this vacancy please ensure you read the documents below.

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Inclusion and diversity

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity, including making any reasonable adjustments to support you through the recruitment process.

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Licence
Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
2 May 2023

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