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Support Officer


Southern Queensland Correctional Centre; Custodial Operations; Statewide Operations; Spring Creek

Southern Queensland Correctional Centre (SQCC) is located in Spring Creek, approximately 17 kms from the township of Gatton in the Lockyer Valley. The centre provides high security secure placement accommodation for sentenced and remand women that are classified as high or low security.

Women who enter the criminal justice system often come from lives characterised by sexual, emotional and physical abuse, domestic and family violence, substance addiction and mental health problems.

QCS provides a gender-responsive, trauma-informed approach to managing women with the goal of offering an opportunity to truly rehabilitate and escape the cycle that led to crime. It is important to recognise that to change a woman is to change a generation.

Job details

Position status Fixed Term Temporary
Position type Flexible full-time
Occupational group Administration
Classification AO3
Workplace Location Brisbane - West,Toowoomba region,Ipswich region
Job ad reference QLD/639581/25
Closing date 11-Jun-2025
Job duration 12 months with possible extension
Contact person Alison Diete
Contact details Phone: 07 5466 6814
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The Support Officer contributes to the efficient operations of the correctional centre by providing administrative and secretariat support to the General Manager. In addition this role will also be involved in the co-ordination and delivery of other clerical and administrative duties as required as part of the centre's overall administration team.

In this role you will:

  • Examine incoming correspondence to determine the appropriate action.
  • Check outgoing correspondence for content and adherence to style guides and formatting requirements and amend where necessary.
  • Register incoming and outgoing correspondence and prioritise accordingly.
  • Manage appointment diary on behalf of management.
  • Ensure the confidentiality of all documentation handled and maintain a secure filing system.
  • Liaise with officers at all levels within both public and private sectors in relation to the centre's activities.
  • Schedule meetings, book meeting rooms and organise teleconferencing if necessary.
  • Book travel including accommodation, car hire and flights.
  • Provide support and advice to other staff administrative issues and assist with the preparation of briefs, memorandums, submissions and executive and ministerial correspondence.
  • Provide support and assistance in the use and maintenance of office communication and technology including answering phones, facsimiles, photocopiers, printers and computers.
  • Screen telephone calls and redirect enquiries to appropriate areas of the office and Agency.
  • Provide administrative functions and confidential administrative support for the centre including faxing, photocopying, filing activities and taking minutes at various meetings.
  • Undertake procurement activities to ensure centre resources are adequate including stationery and miscellaneous office supplies.
  • Perform the computer-based functions of word processing, data entry and using spreadsheets.
  • Undertake procurement and financial processing duties requiring financial reporting, purchase orders, corporate card reconciliation, monitoring of transactions and conduct banking as required.
  • Process human resources paperwork including the processing and record keeping if required.
  • Perform opening and closing procedure.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please ensure you download all attachments and follow the instructions on how to apply.

Documents

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Licence
Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
2 May 2023

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