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Operations Support Officer
Policy and Regional Operations; Passenger Transport Integration; Translink; Toowoomba
Translink have an exciting full-time opportunity available for a passionate and talented Operations Support Officer to join our Toowoomba team!
Job details
| Position status | Permanent |
|---|---|
| Position type | Flexible full-time |
| Occupational group | Administration |
| Classification | AO3 |
| Workplace Location | Toowoomba region |
| Job ad reference | QLD/639624/25 |
| Closing date | 11-Jun-2025 |
| Job duration | |
| Contact person | James R Wood |
| Contact details | Ph: (07) 4639 0718 Access the National Relay Service |
As an Operations Support Officer, you will be at the heart of delivering essential services to Queenslanders.
Some of your key responsibilities include:
- Working as part of a small team and liaising with a range of stakeholders to ensure the efficient operations of the unit.
- Delivering frontline customer service including investigating complaints and providing information and advice to customers and stakeholders.
- Administering the School Transport Assistance Scheme (STAS) and various passenger transport products including licencing, industry authorities and accreditations for passenger transport services.
- Assisting with performance monitoring of service contracts and accreditations.
- Maintaining your knowledge and understanding of procedural and legislative guidelines.
Applications to remain current for 12 months.
Job Ad Reference: QLD/639624/25
Closing Date: Wednesday, 11 June 2025
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Please ensure you download all attachments and follow the instructions on how to apply.
Documents
Before applying for this vacancy please ensure you read the documents below.
