Are you looking for a rewarding career where your skills make a real difference? Join a leading legal organisation dedicated to supporting vulnerable and disadvantaged people and take the next step in your career as a valued legal administrator.

Job details

About Legal Aid Queensland

Legal Aid Queensland's vision is to be a leader in a fair justice system where people are able to understand and protect their legal rights. Our purpose is to provide quality, cost effective legal services to financially disadvantaged people throughout Queensland.

We embrace diversity, flexibility, learning and continuous improvement to deliver quality legal services. The work is challenging but rewarding - and that is why staff wellbeing and work/life balance are a top priority for us.

About the Role

This is an outstanding opportunity for an experienced administrator, preferably with experience working in a busy high-volume processing environment or legal administration role, to take on a position helping vulnerable and disadvantaged Queenslanders secure funding for legal assistance in accordance with approved funding criteria.
You will also be responsible for implementing Grants best practice management standards across all stages of the funding cycle. You will liaise with clients and legal practitioners about grants of legal aid, systems and processes.

In this role, your responsibilities will include: 

• Analyse, assess and process applications in line with approved funding criteria and tests as it relates to a client's eligibility to receive funding for legal representation at various stages of proceedings.
• Gather additional information to support and verify application details.
• Assist clients, legal practitioners and other stakeholders in relation to grants of aid.
• Maintain files including preparing file notes, submissions, data entry, regular review and finalisation.
• Assess and authorise accounts submitted by legal practitioners in line with the payment rules and audit requirements.
• Undertake a range of revenue, compliance and monitoring activities as required.
• Investigate, resolve and respond to stakeholder enquiries and other issues.
• Assist with training and support of other team members as required.
• Actively participate in professional development and business improvement activities.
• Model the Grants THRIVE values of trust, honesty, respect, inclusive, vitality, ethical.
• Maintain a high standard of practice through governance and risk management

Other desirable requirements: 

• Strong critical thinking skills, with the ability to identify issues and develop effective, practical solutions.
• High attention to detail, even when working in a fast-paced or changing environment.
• Collaborative team approach, with the ability to contribute positively and work effectively with others to achieve shared goals.

How You Will be Assessed
The ideal applicant will be someone who has the following capabilities:

• You can accurately analyse, comprehend and interpret funding criteria and apply tests and procedures to make and document decisions in a fast-paced assessing environment.
• You have knowledge of legal practices, procedures and terminology, ideally in family and criminal law.
• You communicate effectively with clients with complex needs, colleagues and internal/external stakeholders and have the ability to explain your decisions. You are ethical in your dealings. You also contribute to a positive team culture.
• You have demonstrated skills in using a range of information technology systems and demonstrate a high level of attention to detail.
• You can prepare a variety of written information in a clear, succinct and accurate manner

What We Offer
As a member of the Legal Aid Queensland Community, you will receive:

•  36.25 hrs per week (full time hours)
• 12.75% employer super contributions
• Flexible working hours
• Generous salary packaging available (Click here to calculate)
• Study leave for approved work-related courses.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Documents

Before applying for this vacancy please ensure you read the documents below.

• LAQ Information Kit for Applicants (PDF, 448KB)
  Information Package for Applicants
  
  LAQ Employee Benefits (PDF, 277KB)
  Information Package for Applicants
  
  AO4 Grants Officer Position Description (PDF, 327KB)
  Role Description