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Business Support Officer
Strategy and Planning; QBuild; Business Support Officer; Cannon Hill
Make a meaningful impact and work with QLD Government’s builder, QBuild! Benefit from working in a commercialised business unit within the public sector and enjoy access to a range of government exclusive benefits, as well as exciting career opportunities across the state. Don't miss this chance to build your career —apply now!
Join us for an exciting career opportunity as a Business Support Officer, providing high-level administrative functions, procurement governance and best practice to support the development and delivery of QBuild Services.
Job details
| Position status | Permanent |
|---|---|
| Position type | Flexible full-time |
| Occupational group | Administration |
| Classification | AO3 |
| Workplace Location | Brisbane - East |
| Job ad reference | QLD/639820/25 |
| Closing date | 12-Jun-2025 |
| Job duration | |
| Contact person | Saskia Pollard |
| Contact details | Phone: (07) 3008 2111 Access the National Relay Service |
QBuild is a commercialised business unit of the Queensland Government. It has been Queensland Government's builder for over 160 years, playing an important role in communities across the state by building and maintaining government-owned assets such as schools, social housing, police stations and correctional and health facilities.
About the role
The primary purpose of this position is to provide high level administrative support to QBuild. This may include undertaking a range of business research, analysis, reporting, implementation and administrative activities to support the development and delivery of QBuild services, in line with governance and procurement best practice and QBuild operational objectives.
The role will work as part of a team, but also autonomously and will often be required to work within tight time constraints. The role may also be required to work across a range of QBuild business teams as operationally required.
What you will be doing:
- Ensure effective and efficient internal and external correspondence, monitor and manage incoming and outgoing phone queries in a professional manner and ensure general administrative functions and activities are conducted with high attention to detail.
- Maintaining the integrity of QBCC registration licensing details, managing and coordinating systems to ensure suppliers' licenses and insurances are current and provide regular reports on suspended/cancelled licences.
- Willingness to work within a fast-paced environment with KPI's and mechanisms to measure and monitor performance and contribute innovative thinking and fostering a positive and inclusive team culture.
- Review and maintain policy and procedure documentation, training manuals, work instructions and registers, ensuring high attention to detail, quality assurance and best practice.
- High attention to detail when drafting and compiling documents and reports or updating records in relevant information systems (ie. Ellipse and Microsoft Office).
- Ability to connect with industry, local suppliers and internal and external stakeholders to ensure the timely and effective delivery of customer services.
- Be dedicated to customer satisfaction with a results-driven mindset, to achieve an outcome which achieves both customer and organisational objectives.
Preferred skills and experience:
- High level Microsoft Excel and Word skills
- Background and experience in Queensland Government Procurement Governance practices.
- Experience with Ellipse or IRIS systems knowledge (highly regarded)
How do I apply?
All applicants must be eligible to work in Australia.
Interested candidates are encouraged to review the below attached applicant guide and role description. Once reviewed please submit the following documents to apply:
- Resume
- Cover letter (2 pages maximum) telling us why you are interested in and capable of performing the role.
If you have any questions about the position or your application, please contact Saskia Pollard, Senior Purchasing Officer on (07) 3008 2111 or email Saskia.Pollard@epw.qld.gov.au
Applications will remain current for 12 months.
Job Ad Reference: QLD/639820/25
Closing Date: Thursday, 12 June 2025
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Please ensure you download all attachments and follow the instructions on how to apply.
Documents
Before applying for this vacancy please ensure you read the documents below.
