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Field Officer


South East; Service Delivery; Engagement; Helensvale

As a Field Officer, you’ll be at the frontline of shaping Queensland’s future workforce.
You’ll champion skills development by connecting directly with employers, individuals, and communities—promoting training opportunities that unlock potential and drive performance. Working closely with key stakeholders, you’ll help ensure Queenslanders have the tools and support they need to thrive. Your efforts will strengthen our vocational education and training (VET) system and spread the message far and wide: Queensland is building a smarter, more skilled future—one opportunity at a time. The DTET regional network provides localised service delivery across the departmental priority areas of employment and training.

Job details

Position status Fixed Term Temporary
Position type Flexible full-time
Occupational group Community Engagement and Education
Classification AO4
Workplace Location Gold Coast
Job ad reference QLD/640112/25
Closing date 13-Jun-2025
Job duration Until 30 December 2025 with possible extension
Contact person Jill Gray
Contact details Phone: 0437 162 939
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The effective departmental service delivery is achieved through the regulation of the state's apprenticeship and traineeship system; strategic training and skills investment strategies; informing consumers about the suite of departmental programs; supporting a quality Vocational Education and Training (VET) sector; and providing whole of government leadership on employment and training issues.

About the role
As the Field Officer, you will:
• Identify opportunities and undertake activities which advocate and promote the benefits of training, skills development; VET pathway options and workforce development to clients and stakeholders including employers, schools, training organisations, community-based organisations, enterprises, and individuals.
• Participate in the monitoring of stakeholder performance through a process of continuous improvement and stakeholder education and capacity building.
• Strengthen the vocational education and training system in the region by developing and maintaining professional collaborative working relationships with internal and external stakeholders through a wide range of capacity building initiatives and project management activities.
• Provide a high-level service in the application of relevant corporate governance procedures of the department including team building, quality service delivery, project management, customer satisfaction, record keeping, occupational health and safety, supervision of staff when required, employment equity and anti-discrimination practices.
• Possess knowledge of, or the ability to rapidly acquire knowledge of, the vocational education and training sector in Queensland; workforce development issues impacting on Queensland workplaces and the programs administered by the department.

What we are looking for
We will assess your distinct attributes to see how they align with our role's requirements:
• Knowledge of, or the ability to rapidly acquire knowledge of, the vocational education and training sector in Queensland; workforce development issues impacting on Queensland workplaces and the programs administered by the department.
• An ability to research, collect and analyse data, investigate issues, manage projects, make decisions and recommendations to achieve regional objectives within a corporate governance framework.
• An ability to develop and maintain a positive work environment by adopting a principled approach, and ensuring advice provided to colleagues, internal and external stakeholders and clients is timely, accurate, appropriate and of high quality.
• An ability to take personal responsibility for timely and accurate completion of work and commit energy and drive to ensure that business unit/regional objectives are achieved.
• High level verbal and written and interpersonal skills including demonstrated face to face liaison, consultation, conflict resolution, problem solving, negotiation skills, public speaking and report writing, working with individuals, training organisations, community-based organisations, enterprises, and industry sectors.Refer to the Role Description for a full list of responsibilities and what we are looking for.

How to apply
To apply, please submit the below via the SmartJobs application page:
• Your current resume
• Provide a short statement (maximum 1 page) telling us why you are interested in this role, outlining what your motivation is to join us.
Please ensure you refer to the Role Description 'Interested in applying' section for more information on what to include as part of your application.

Applications to remain current for 12 months.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please ensure you download all attachments and follow the instructions on how to apply.

Documents

Before applying for this vacancy please ensure you read the documents below.

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Inclusion and diversity

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity, including making any reasonable adjustments to support you through the recruitment process.

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Licence
Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
2 May 2023

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