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Subject Matter Advisor
Licensing and Regulatory Interventions; Work Health Safety Compliance and Field Services; Newstead
Working with us is more than just a job, it's making a difference to people's lives. We’re Queensland’s work health and safety regulator, part of the Office of Industrial Relations (OIR).
Our purpose is to improve work health and safety and reduce the risk of work-related fatalities, injuries, and illness in Queensland workplaces.
We work with industry and assist businesses to create a safe and healthy culture in Queensland places of work. We do this by:
- Making sure work health and safety laws are followed.
- Investigating work-related fatalities and serious injuries.
- Educating workplaces on ways to comply with legislation.
- Taking legal action when work health and safety laws are broken.
- Educating employees and employers on their legal obligations.
Job details
| Position status | Fixed Term Temporary |
|---|---|
| Position type | Flexible full-time |
| Occupational group | Customer Service/Call centre |
| Classification | AO4 |
| Workplace Location | Brisbane Inner City,Brisbane - North |
| Job ad reference | QLD/641056/25 |
| Closing date | 18-Jun-2025 |
| Job duration | Until 05/12/2025 with possibility of extension |
| Contact person | Bethany Kenney |
| Contact details | Phone: 0499 820 369 Access the National Relay Service |
As a Subject Matter Advisor, you will work within the Advisory Services team in the Licensing and Regulatory Interventions directorate to provide high quality, accurate information to the clients of OIR about a broad range of workplace health and safety matters including Work Health and safety legislation, Electrical Safety legislation, all codes of practice adopted by WHSQ and any additional services, programs and initiatives undertaken by WHSQ. SMAs are also required to have an awareness and understanding of jurisdictional boundaries and cross-jurisdictional matters in order to inform clients about other avenues of information and services.
As a first point of contact for members of the public, SMAs must be exceptional communicators with substantial experience tailoring written and verbal communication to suit the needs of a diverse range of stakeholders. SMAs are also responsible for receiving and managing serious and sensitive complaints and incident reporting, requiring exceptional conflict-management skills and high levels of resilience.
Applications to remain current for 12 months.
Job Ad Reference: QLD/641056/25
Closing Date: Wednesday, 18th June, 2025
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Please ensure you download all attachments and follow the instructions on how to apply.
Documents
Before applying for this vacancy please ensure you read the documents below.
