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Business Administrator


Protective Services Group; Security & Counter-Terrorism Command; Specialist Operations; Brisbane City

Protective Services Group supports frontline police keep the people, place and communities of Queensland safe through excelling in security services. In this role, you will be a senior member of the Business Engagement Team, supporting and developing the team around you to ensure consistency in procedures.

Job details

Position status Fixed Term Temporary
Position type Full-time
Occupational group Administration
Classification AO5
Workplace Location Brisbane Inner City
Job ad reference QLD/641199/25
Closing date 18-Jun-2025
Job duration until 15/05/2026 with possible extension
Contact person Arlia Dale
Contact details Phone: 07 3051 8161
Access the National Relay Service

Your key accountabilities

The core capability requirements for this role are:

• Lead the team in the provision of prompt and effective delivery of services to clients and stakeholders by managing and maintaining the skills and knowledge of the team including performance monitoring and staff development.
• Resolve complex problems ensuring solutions are consistent with the direction of the team to improve service delivery benchmarks through the implementation of programs of work based on findings.
• Analyse, evaluate and interpret statistics and report findings on a regular basis.
• Manage the review and development of policies and procedural issues.
• Represent the team at internal and external forums as required and develop strong working relationships with stakeholders.
• Ensure corporate governance is maintained through the development and provision of guidance and advice in relation to Protective Services Group.
• Audit end to end transactions across all elements of the team to ensure outcome consistency and quality results.
• Assist in the design and delivery of training programs, contribute to the formulation of work unit strategies, and actively participate in the delivery of
programs of work.
• Through the analysis of the team's performance, client and industry feedback, and statistics, recommend programs of work and strategies to improve service delivery.

Applications to remain current for 12 months.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please ensure you download all attachments and follow the instructions on how to apply.

Documents

Before applying for this vacancy please ensure you read the documents below.

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Inclusion and diversity

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity, including making any reasonable adjustments to support you through the recruitment process.

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Licence
Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
2 May 2023

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