Working closely with the Director, you will lead a team to design and deliver projects designed to improve quality service outcomes for our clients and the Queensland Government. You will use contemporary project management approaches, highquality stakeholder engagement and consultation, working in collaboration with a variety of team members to achieve client focused outcomes.

Knowledge, experience and/or understanding of the application of quality management systems in a human service delivery context will be viewed favourably.

Job details

The Manager, Quality Assurance Project's key responsibilities are:

• Design, develop and manage project activities, materials, artefacts, and documents in support of the team's work and related outputs.
• Provide high level advice to the Director and departmental senior executives on any project issues or risks that may inhibit the successful delivery of projects.
• Facilitate effective communication channels and initiate, influence, and maintain relationships with and between key internal and external stakeholders foster relationships, through lessons learned, feedback mechanisms and management of expectations.
• Implement, monitor and lead the development of systems and processes that facilitate appropriate governance and management practices and the continuous improvement of practice that supports the provision of quality services.
• Apply superior analytical skills to data, take responsibility for reporting on the team's functions and develop recommendations for actions to improve efficiency and effectiveness.
• Prepare high-quality briefs, reports and other documents for senior management to meet the team's corporate and strategic obligations.
• Promote a fair, respectful and safe work environment by providing support and guidance to service areas, anticipating and addressing challenges and opportunities that facilitate high performing teams.
• Plan, organise and manage the team's responsibilities, including fostering a professional environment to encourage commitment, ethical behaviour, staff wellbeing, skills development, professional growth and continuous improvement.

Applications to remain current for 12 months.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please ensure you download all attachments and follow the instructions on how to apply.

Documents

Before applying for this vacancy please ensure you read the documents below.

• 641945 25 - Role Description (Word, 798KB)