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Indigenous Service Support Officer


Cherbourg Youth Justice Service Centre; Youth Justice; Region - South West - Youth Justice; Cherbourg

The role of the Indigenous Service Support Officer is to assist Youth Justice Service Centre staff to provide support and intervention services to Aboriginal and Torres Strait Islander young people subject to youth justice intervention.

Job details

Position status Permanent
Position type Full-time
Occupational group Community Care
Classification AO4
Workplace Location Wide Bay,Sunshine Coast
Job ad reference QLD/641973/25
Closing date 23-Jun-2025
Job duration
Contact person Tanya Alberts
Contact details Phone: 4179 5329
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Targeted Vacancy

Aboriginal and Torres Strait Islander Identified vacancyThis is designated as an Indigenous Identified role. Under section 25 of the Anti-Discrimination Act 1991 it is a genuine occupational requirement for the incumbent to be an Aboriginal and/or Torres Strait Island person.To allow the selection panel to confirm that you are eligible to be considered for this First Nations Identified role, the panel may either:

  • accept your written assertion that you are Aboriginal and/or Torres Strait Islander descent; or
  • obtain from you, as part of your formal application, documentary evidence attesting to your Aboriginal and/or Torres Strait Islander descent. Full details and a Statutory Declaration are available in the Commission Chief Executive Guideline 2/13: Evidence of Attribute - Aboriginal and/or Torres Strait Islander Identified Roles
  • applicants must also nominate (or provide written reference from) an Aboriginal person or a Torres Strait Islander person who can attest to their knowledge, skills, or experience to demonstrate cultural capabilities as required. This person may be a community member, supervisor, or work colleague.

As Indigenous Service Support Officer, you will specifically:

  • Assist and support youth justice staff and relevant community stakeholders in culturally appropriate assessment, case planning and interventions for Aboriginal and Torres Strait Islander young people and their families in accordance with relevant legislative provisions, statutory delegations, departmental policies, procedures, and contemporary best practice.
  • Implement culturally appropriate individualised case plans through designing and implementing intervention strategies, negotiating with service providers, and linking clients to the services/supports they require (including formal and informal services, government, and non-government agencies).
  • Consult and effectively work with relevant stakeholders including families, elders, other key community members, community agencies and government departments to enhance the capacity of these stakeholders to support Aboriginal and Torres Strait Islander young people and their families subject to youth justice interventions and their families.
  • Undertake a range of record and information management tasks including maintenance of case notes and records, preparation of reports and performance reporting. 
  • Participate productively and collaboratively as a member of a multi-disciplinary team involving a range of internal and external stakeholders and service providers to achieve quality casework outcomes.

Interested in applying?

To enable us to assess your suitability, your applications should include:

  1. Tell us about your skills: 
    • Your current resume detailing your previous work or voluntary experience including two referees who have a thorough knowledge of your conduct and performance over the past 2 years, or an appropriate period, and one referee needs to be a current line supervisor.
    • We will use your resume to assess how well you meet ‘What are we looking for' statements.
  2. Tell us about you: 
    • Provide a short statement (of no more than two pages) telling us why you are interested in this role and outlining what your motivation is to join us. 
    • This should also summarise your skills, experience and achievements against the leadership competencies/capabilities and duties/responsibilities.

Applications to remain current for 12 months.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please ensure you download all attachments and follow the instructions on how to apply.

Documents

Before applying for this vacancy please ensure you read the documents below.

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Licence
Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
2 May 2023

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