The Department of Transport and Main Roads is seeking Casual Driving Examiners to join our Customer Service Centre teams in South East Queensland South some of your responsibilities will include:

• Conduct driving assessments to determine the competency of applicants for all classes of driver licence held by the incumbent.
• Consult, liaise and provide advice to stakeholders on matters relating to driver licence assessment and road safety, including providing written reports to the Senior Advisor (Driver Assessment) as requested.
• Contribute to ensuring the integrity and accuracy of information through recording and maintaining accurate customer and service information on relevant computer systems.
• Maintain up to date knowledge of industry standards and product safety as they relate to the driver licence assessment function.

Job details

AO3 Driving Examiner
South East Queensland South Casual Pool

Some of your responsibilities will include:
• Conduct driving assessments to determine the competency of applicants for all classes of driver licence held by the incumbent.
• Consult, liaise and provide advice to stakeholders on matters relating to driver licence assessment and road safety, including providing written reports to the Senior Advisor (Driver Assessment) as requested.
• Contribute to ensuring the integrity and accuracy of information through recording and maintaining accurate customer and service information on relevant computer systems.
• Maintain up to date knowledge of industry standards and product safety as they relate to the driver licence assessment function.
• Contribute to the operation of the Customer Service Centre, working collaboratively as an effective team member to achieve key team and individual performance targets, supporting and participating in team activities and assisting to meet team objectives. If required, you may be requested to provide training and mentoring to less experienced Driving Examiners in systems, services and products.

Requirements of the role:
• Customer service - Required to interact with a diverse customer base.
• Working in a team environment - Required to work collaboratively as an effective team member to achieve key team and individual performance targets.
• Competent driving experience - Required to assess competency of applicants.
• Interpretation of legislation, policy, and procedures - Required to provide advice and interpretation to staff and customers, to ensure consistent standards of driving assessment services.
• Use of Information Technology - Required to navigate multiple IT systems and databases to support efficient service delivery.

Important information for applicants:
• The successful applicant will be subject to pre-employment checks before appointment. Refer to the Applicant Guide for more information.
• Undertake training on a full-time basis for the initial 10-week period.
• Training will be conducted across two separate intakes with two different start dates. The anticipated start dates for each group are approximately 18 August 2025 and 22 September 2025.
• Travel will be required to the training rooms.
• Travel will be required between Customer Service Centres.

Applications to remain current for 12 months.

Job Ad Reference: QLD/643674/25

Closing Date: Wednesday, 02 July 2025

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Various casual opportunities available within South East Queensland Southern region.

Please ensure you download all attachments and follow the instructions on how to apply.

Documents

Before applying for this vacancy please ensure you read the documents below.

• applicant-guide (PDF, 322KB)
  
  
  Release of Information Application - F2121 (PDF, 521KB)
  
  
  643674 25 Role Description v1 (Word, 523KB)