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Principal Advisor Education RTW Services


Education Insurer and Tribunal Services; Workers' Compensation Regulatory Services; Brisbane City

Be part of something that matters. Help Queenslanders recover and return to work safely. Are you ready to use your rehabilitation and return to work expertise to create meaningful change? Join the Office of Industrial Relations (OIR) in a rewarding role that supports safer, fairer outcomes for workers and employers across Queensland.

As Principal Advisor, Education & Return to Work Services, you will lead the development and delivery of education and strategic initiatives that improve return to work outcomes across the state’s workers’ compensation scheme. You’ll work closely with scheme stakeholders—including insurers, employers, health professionals, and rehabilitation professionals—to design evidence-informed programs that make a lasting impact.

Job details

Position status Permanent
Position type Flexible full-time
Occupational group HR & Industrial Relations
Classification AO7
Workplace Location Brisbane Inner City
Job ad reference QLD/643710/25
Closing date 02-Jul-2025
Job duration
Contact person Fiona Martin
Contact details Phone: 3842 2737
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You will join a high-performing, supportive team within the Education, Insurer and Tribunal Services directorate, where your work will directly contribute to monitoring insurer performance, supporting scheme doctors, and promoting education and awareness across the sector.

What you'll be doing: 

  • Providing expert advice on rehabilitation and return to work matters.
  • Designing and implementing education initiatives and resources for diverse audiences.
  • Reviewing training courses, workplace rehab programs, and insurer practices.
  • Leading business improvement and compliance projects.
  • Representing WCRS at key stakeholder events, forums and working groups.

Why join us?

You'll be part of a forward-thinking regulator that values equity, diversity, safety and integrity. In this role, you will influence system-wide improvements while receiving strong professional support and access to wellbeing services. Our team is a friendly hard-working group who open the door to career development and supporting each other to help Queenslanders. 

What we're looking for:

We're seeking a strategic thinker with practical return to work experience who can communicate with impact, build relationships, and lead meaningful change. You will also bring:

  • Strong knowledge of rehabilitation and return to work practices.
  • High-level writing, presentation and advisory skills.
  • Experience coordinating complex projects and balancing competing priorities.
  • The ability to work autonomously while contributing collaboratively to a small and passionate team.

While not mandatory, qualifications in health sciences or at least three years' experience in workers' compensation, accident insurance, or rehabilitation are highly desirable.

Ready to apply?

Submit your application via SmartJobs.qld.gov.au. Your application should include:

  • A current resume with contact details of two referees (including a recent supervisor), and
  • A one-to-two-page statement addressing the “what we are looking for" section in the role description.

For enquiries about the role or support with the application process, please refer to the contact listed in the SmartJobs listing.

Applications to remain current for 12 months.

Job Ad Reference: QLD/643710/25

Closing Date: Wednesday, 2nd July, 2025

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please ensure you download all attachments and follow the instructions on how to apply.

Documents

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Inclusion and diversity

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity, including making any reasonable adjustments to support you through the recruitment process.

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Licence
Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
2 May 2023

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