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Administration Officer
Townsville District; Northern Region; Regional Operations & Youth Crime; Magnetic Island
You will be based at the Magnetic Island Police Station, providing administrative support to both the local community and internal teams.
This role involves a wide range of duties aimed at delivering high-quality, customer-focused services and information to the public. As a key point of contact, you will primarily provide Transport and Main Roads services, respond to telephone enquiries, and assist at the front counter. This includes liaising with members of the public and offering information on Queensland Police Service (QPS) initiatives and activities.
Job details
| Position status | Permanent |
|---|---|
| Position type | Flexible part-time |
| Occupational group | Administration |
| Classification | AO3 |
| Workplace Location | Townsville region |
| Job ad reference | QLD/644278/25 |
| Closing date | 07-Jul-2025 |
| Job duration | |
| Contact person | Jess Bryant |
| Contact details | Phone: 07 4759 9615 Access the National Relay Service |
You will work closely with both sworn officers and civilian staff, fostering effective working relationships and contributing to a positive and professional workplace culture. A high standard of discretion and confidentiality is essential in all aspects of this role.
Your key accountabilities
The core capability requirements for this role are:
• Undertake the recording, indexing and archiving of correspondence using spreadsheets and databases.
• Input and retrieve data from a variety of computer systems.
• Attend to telephone enquiries and assist with front counter duties including liaising with and assisting members of the public providing information on Service initiatives and activities.
• Assist in the compilation of budgetary reports, returns and recording of overtime.
• Assist in the audit and risk management activities in relation to leave and rosters.
• Undertake and contribute to the review and improvement of administrative systems and processes.
• Prepare and/or assist banking, process expenditure and other vouchers, receipt monies and maintain Collection Accounts.
• Maintain and manage stores and equipment.
• Prepare and/or assist in the preparation and development of correspondence and reports.
Applications to remain current for 12 months.
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Please ensure you download all attachments and follow the instructions on how to apply.
Part-time position (0.47 FTE) - 34 hours per fortnight.
Documents
Before applying for this vacancy please ensure you read the documents below.
