Your role within Housing and Homelessness Services will support the department to deliver housing and homelessness services through Housing Service Centres. The work you will do helps someone every day, and that means the world to us.

Service Delivery, Housing and Homelessness Services provides a range of services, products and referrals to offer housing solutions for diverse customer groups.

You will deliver the department Rent Connect products and facilitate customer access to the private rental market, as well as assist customers sustain private tenancies.

Job details

What we are looking for
We are looking to find the person best suited for the role and will be considering your knowledge, skills, experience, potential for development and future contribution to the department as well as your personal qualities and how they contribute to our department's equity and diversity objectives which aim to build a workforce that reflects the Queensland community.

It is recognised that everyone is a leader regardless of classification level. Refer to the Individual Contributor stream of the Leadership competencies for Queensland framework to understand the expectations for this role.

The skills you will need include being able to:
• Actively work to understand customers and stakeholders and engage in a professional and respectful manner to build productive relationships.
• Work collaboratively with others and build networks with peers to contribute to quality service delivery and meet customer needs.
• Demonstrate clear and concise written and verbal communication, modelling attentive listening and adapting your communication style to audience.
• Model professional, ethical and culturally sensitive behaviour and consistently apply those standards of behaviour to yourself and others.
• Have strong analytical skills, knowledge and experience in advising on housing solutions.

For further information about this position and details on how to apply, please refer to the role description.

Applications to remain current for 12 months. 

Job Ad Reference: QLD/644988/25
Closing Date: Wednesday, 9 July  2025

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please ensure you download all attachments and follow the instructions on how to apply.

Documents

Before applying for this vacancy please ensure you read the documents below.

• applicant-guideHPWNov2024 (002) (PDF, 248KB)
  
  
  645040 25 - Role Description) (PDF, 226KB)