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HR Support Officer


Cleveland Youth Detention Centre; Youth Detention Operations & Reform; Belgian Gardens

The role of the Human Resources Support Officer is to coordinate, implement and monitor human resource activities, processes and systems and provide a high level of administrative support for the centre.

The Human Resources team is responsible for the provision of effective, high-quality support, advice and expertise to staff and internal stakeholders. The team ensure compliance with contemporary human resource management practices and principles, including rostering, payroll, establishment management, recruitment and local business processes and practices. This close-knit team is responsive to changing priorities and workforce needs, valuing accuracy, initiative, flexibility, and adaptability.

Job details

Position status Permanent
Position type Flexible
Occupational group HR & Industrial Relations
Classification AO4
Workplace Location Townsville region
Job ad reference QLD/646819/25
Closing date 17-Jul-2025
Job duration
Contact person Lurene Tuttle
Contact details Phone: 07 4421 5103
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As Human Resources Support Officer, you will specifically:

• Demonstrate cultural capability and/or a commitment to developing cultural capability to ensure an inclusive culture that aligns with the Human Rights Act 2019 and supports departmental programs and community partnerships aimed at preserving cultural connections for Aboriginal and Torres Strait Islander peoples.
• Proven ability to interpret awards and legislation to provide timely, high-quality advice and support on a range of Human Resource functions.
• Coordinate and monitor payroll and leave processing in liaison with the Manager, Human Resources. Monitor fortnightly schedules of overtime, higher duties and other workforce arrangements.
• Coordinate and monitor the centre's human resource computerised records systems and assist the Manager, Human Resources in preparing reports and advice for other managers.
• Provide advice to, and work collaboratively with, the Manager Human Resources on operational and administrative tasks.
• Coordinate and monitor the rostering activities including the casual youth worker pool in consultation with the relevant Managers.
• Liaise as required with operational workgroups on workforce planning issues, matters of payroll, Workcover and other administrative functions.
• Provide supervision, training and mentoring to human resource administrative staff in applicable centre systems.
• Participate productively and collaboratively as a member of a team in delivering support and services to staff and clients.

Job Ad Reference: QLD/646819/25

Closing Date: Thursday, 17th July 2025

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please ensure you download all attachments and follow the instructions on how to apply.

Documents

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We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity, including making any reasonable adjustments to support you through the recruitment process.

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Licence
Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
2 May 2023

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