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Program Delivery Officer Level 2


Maryborough Correctional Centre; Custodial Operations; Statewide Operations; Aldershot

Central Region Command, Custodial Operations Division is responsible for the delivery of custodial services across Queensland. People in custody are supervised in either high or low security correctional centres. High security centres provide for the management of adult prisoners held in secure custody correctional centres across Queensland.

Job details

Position status Permanent
Position type Full-time
Occupational group Community Care
Classification PO3
Workplace Location Wide Bay
Job ad reference QLD/647431/25
Closing date 21-Jul-2025
Job duration
Contact person Mickeelie Kunst
Contact details Phone: 4123 7607
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In this role you will ensure a high level of community safety through the coordination and delivery of approved general and / or sexual offending programs to those offenders assessed as requiring offender intervention programs.

The primary accountabilities of the Program Delivery Officer (Level 2) include:

  • Participate in planning activities to ensure prisoners have timely access to appropriate programs and interventions
  • Co-facilitate moderate and high intensity general, violence and sexual offending programs to prisoners
  • Administer appropriate assessments to prisoners and prepare prisoners for offender intervention programs
  • Ensure offender program activities are consistent with evidence-based practice and deliver offender intervention programs in accordance with operational plans
  • Monitor progress of prisoners during programs and related activities and report on progress
  • Comply with program management procedures, standards and guidelines
  • Identify and respond appropriately to risks arising from offender assessment and management
  • Maintain own level of knowledge of contemporary offender programs research and practices, and legislation, policy and procedures in relation to prisoner management
  • Participate in case management activities as required for prisoners assessed as requiring program participation
  • Provide timely information to relevant sites in relation to each prisoner's participation in programs for case management
  • Monitor offender management files and programs to ensure continuity and consistency, ensuring records and information data for the Integrated Offender Management system (IOMS) and the Offender Programs Assessment Service (OPAS) are accurate and current
  • Ensure maintenance, accuracy and appropriateness of records and intervention reports for appropriate authorities
  • Maintain program data, analyse assessment results and record information
  • Provide advice to relevant officers regarding prisoner program suitability and/or other intervention activities
  • Contribute to case management and sentence management activities for prisoners
  • Support, coach and develop staff to effectively conduct their duties and identify opportunities for supporting colleagues in the effective delivery of programs
  • Completion of Agency Supervisor and program facilitator training
  • Provide supervision in accordance with Accountability Standards and QCS supervision model/approach
  • Ensure the timely provision of program participation reports and advice to courts, parole boards and other agencies regarding prisoners progress in intervention
  • Promote value of offender programs through effective collaboration with internal and external professional networks
  • Develop productive relationships with service providers and the community generally to enhance the community's regard for offender programs
  • Ensure the safety and security of self and others and the security and confidentiality of QCS property and information.

The role description provides the minimum requirements for the role. The incumbent may be required to undertake other duties as required outside of these primary accountabilities.

Mandatory requirements

  • The possession of a tertiary qualification in psychology, social work, education or behavioural sciences.
  • Membership or affiliation with a relevant professional association will be highly regarded.
  • For Program Delivery Officers specialising in the delivery of violence and sexual offending programs you will be provided with training in the use of relevant assessment tools (appropriate treatment. This training is a mandatory requirement following appointment to a PDO position.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please ensure you download all attachments and follow the instructions on how to apply.

Documents

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We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity, including making any reasonable adjustments to support you through the recruitment process.

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Licence
Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
2 May 2023

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