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Change and Communications Manager
Transformation Office; Brisbane City
Do you have experience in, and passionate about, delivering communications and driving smooth and effective change management in a 24/7 operational environment?
The Transformation Office provides overall portfolio reporting and project delivery capability across the priority projects of the Queensland Police Service (QPS), focused on designing and implementing transformation for major benefits to the organisation and community.
Job details
| Position status | Fixed Term Temporary |
|---|---|
| Position type | Full-time |
| Occupational group | Project Management |
| Classification | AO8 |
| Workplace Location | Brisbane Inner City |
| Job ad reference | QLD/647559/25 |
| Closing date | 05-Aug-2025 |
| Job duration | 12 months with possibility of extension |
| Contact person | Clare Miller |
| Contact details | Phone: 0438 703 620 Access the National Relay Service |
The range of projects we deliver are unique and varied and span aspects of operations, facilities, technology, assets and equipment, human resources, training & development, procurement and policy/legislation, in a policing environment.
The Change and Communications Manager will provide management and leadership to the Change and Communications Unit of the Transformation Office and requires the ability implement change smoothly on major QPS projects and to generate active and positive participation in transformative change from front line policing to the Executive level.
This is a real opportunity to make a difference in an organisation that contributes significantly to the Queensland community.
Your key accountabilities
The core capability requirements for this role are:
- Lead, develop and enable a team of Business Process Analysts and Change & Communications Officers to design and deliver effective change management practices for the organisation, across multiple projects.
- Lead the development and implementation of the change and communication strategy for the Transformation Office.
- Provide strategic advice to senior management on the QPS transformation agenda change management program approach and progress.
- Build and maintain productive working relationships and networks with key stakeholders to promote the successful adoption of change within the QPS.
- Collaborate with key stakeholders and relevant specialists to develop and facilitate effective communication channels to promote the successful adoption of change within the business.
- Monitor and report on the effectiveness and change implementation metrics including business readiness targets, business engagement activity, training design and deployment activities.
- Promote an uplift of change capability by facilitating opportunities for learning and consideration of future skills required to deliver change programs, enabling increased capability and agility across the QPS.
Role Requirements
Mandatory
- Previous experience in a similar role.
Technical/ Operational/ Educational experience
- Tertiary or other relevant qualifications in one or both of Communications and Change Management would be highly desirable.
Other
- Experience in delivering communications and driving smooth and effective Change Management in a 24/7 environment is highly desirable.
Applications to remain current for 12 months.
Job Ad Reference: QLD/647559/25
Closing Date: Tuesday, 5th August 2025
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Please ensure you download all attachments and follow the instructions on how to apply.
Documents
Before applying for this vacancy please ensure you read the documents below.
