We are looking for a Manager (Passenger Transport Operations) to lead a highperforming team in a dynamic and fast-paced environment. In this pivotal leadership role, you will drive the delivery of essential frontline transport services and contracts, while fostering strong partnerships with stakeholders, operators, and the local community.

Job details

We are looking for a Manager (Passenger Transport Operations) to lead a high performing team in a dynamic and fast-paced environment. In this pivotal leadership role, you will drive the delivery of essential frontline transport services and contracts, while fostering strong partnerships with stakeholders, operators, and the local community. This is a unique opportunity to influence meaningful transport outcomes across Queensland—no two days will be the same.
About the Role:

As Manager - Passenger Transport Operations, you will:
• Lead a local team, managing resources, finances, and staff performance.
• Drive a culture of collaboration, open communication, and continuous improvement.
• Oversee the delivery and regulation of passenger transport services, including the School Transport Assistance Scheme.
• Provide expert advice to customers and industry, and manage complex complaints or compliance issues.
• Act as a regulator, ensuring adherence to legislation and standards through education and enforcement.
• Support emergency response efforts, including during natural disasters.
• Foster strategic partnerships with local stakeholders to improve transport solutions and outcomes.

What We're Looking For
We're seeking a people-focused leader who:
• Thinks strategically and aligns team efforts with broader community and organisational goals.
• Builds and maintains productive relationships across government, industry, and community.
• Develops, supports, and empowers team members to achieve high-quality results.
• Demonstrates strong governance, sound decision-making, and a commitment to public service integrity.

Mandatory Requirements
• Current C class driver licence.
• Willingness to travel across the state if required and work outside of normal hours during emergencies.
• Criminal history check prior to appointment.

If this sounds like your opportunity, we encourage you to apply today! 

Applications to remain current for 12 months.             

Job Ad Reference: QLD/648886/25

Closing Date: Monday, 28 July 2025

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please ensure you download all attachments and follow the instructions on how to apply.

Documents

Before applying for this vacancy please ensure you read the documents below.

• applicant-guide (PDF, 306KB)
  
  
  648886 25 Role Description (Word, 554KB)