Become part of a team that plays a vital role in supporting the health and wellbeing of Queenslanders. In this position within Corporate Enterprise Solution, you will be contributing to one of the largest and most advanced integrated rostering and payroll systems in the public sector, directly supporting the people who deliver and support frontline healthcare services.

Job details

As a Client Service Officer in Payroll Transactional Services, you'll enjoy meaningful, hands-on work where accuracy, efficiency, and customer care make a real difference every day. You'll be part of a collaborative team dedicated to continuous improvement, innovation, and delivering high-quality service to thousands of health employees across the state.

This is an opportunity to grow your skills in a supportive, purpose-driven environment that values putting customers first, turning ideas into action, and empowering people to reach their full potential. You'll work in a diverse, inclusive, and dynamic workplace that embraces Queensland public service values and supports your professional development and wellbeing.

If you are passionate about helping others, enjoy working in a team, and thrive on delivering accurate and timely results, this is the role for you. Join us and help ensure that Queensland's healthcare workforce is supported so they can continue caring for our communities.

Why work with us?

Work alongside passionate professionals in a supportive and inclusive environment that values people and prioritises employee success and wellbeing. This includes

 Competitive salaries

• 12.75% superannuation
• 17.5% leave loading

Employee wellbeing

• 38 hour full time work week
• Access to 24/7 confidential employee support providers and counsellors including for immediate family members
• Additional flexibility to support your work life balance including access to generous leave entitlements, such as purchased leave, domestic violence leave, reproductive health leave, cultural leave, study and examination leave.

Professional development

• Career progression with more than 300 diverse career pathways and career support to take you further!
• Access to a variety of programs and initiatives to support training and career growth.
• Grow your skills through hands-on experience and access to internal training opportunities and additional financial and leave benefits for approved external training and development.

Our commitment to equity, diversity and inclusion 

At Queensland Health, our work environment is inclusive and supportive, and we value our employees. We are an equal opportunity employer and encourage applications from people of all cultures, abilities and backgrounds.

Our commitment to cultural safety, equity, diversity and inclusion means we understand some people may need changes to the recruitment process. If you need support during the recruitment process, such as meeting with the panel virtually instead of in person, please reach out to the hiring manager. We value diverse candidates and your need for adjustments will not affect our hiring decisions. 

Ready to apply?

For further information on how to apply please review the attached Role Description.

Applications will remain current for a period of up to 12 months and may be considered for other vacancies which may include an alternative employment basis such as temporary, full time or part time. 

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Documents

Before applying for this vacancy please ensure you read the documents below.

• Applicant Pack - July 2025 (PDF, 911KB)
  Application Kit
  
  QLD649202 Client Service Officer Role Description (PDF, 199KB)
  Role Description